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How I Built This with Guy Raz

Chicken Salad Chick: Stacy Brown (2018)

How I Built This with Guy Raz

Guy Raz | Wondery

Business

4.831.1K Ratings

🗓️ 30 December 2019

⏱️ 59 minutes

🧾️ Download transcript

Summary

For many of us, chicken salad is just another sandwich filling, but Stacy Brown turned it into a $75 million business. In 2007, she was a divorced mother of three looking for a way to make ends meet. So she started making chicken salad in her kitchen and selling it out of a basket, door-to-door. She eventually turned that home operation into Chicken Salad Chick, a chain that now has close to 150 locations in the U.S. PLUS in our post-script "How You Built That," we check back with Ofer and Helene Webman who developed the Tonewood Amp, a device that can change the way an acoustic guitar sounds without bulky pedals and amps. See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Transcript

Click on a timestamp to play from that location

0:00.0

Hey, Prime Members, you can listen to how I built this early and ad-free on Amazon Music.

0:07.0

Download the app today.

0:09.0

New Year's is here, and with it brings the possibility of change.

0:13.0

As one behavioral scientist put it, first starts are really powerful.

0:17.0

So as you head into 2023, LifeKit is a great resource to help you plan your life and tackle changes, both big and small.

0:24.0

Listen to the LifeKit podcast from NPR.

0:27.0

Hey everyone, Happy New Year, and thank you all so much for being such an incredible community.

0:33.0

2019 was such a great year for all of us, and it was so much fun meeting some of you at our live shows and at the how I built the summit.

0:41.0

And right now we are busy planning our live schedule for 2020 and also our annual summit, so stay tuned for details on all of that.

0:49.0

Meantime, I can't think of a better way to close out the year than with one of my all-time favorite episodes of the show.

0:56.0

It first ran back in July of 2018.

0:58.0

It's a story of Stacey Brown and Chicken Salad Chick.

1:01.0

It is a true hero's journey and a warning here.

1:05.0

This episode will take you on an emotional roller coaster ride, but it is totally worth it.

1:11.0

We hit the ground running on what we called our southeastern fundraising tour and packed up coolers full of chicken salad to hand out to possible investors.

1:25.0

And we pitched to anyone that would listen in every single meeting that we had.

1:32.0

We heard you want us to invest this much money for a minority share of a business that does not have a single franchise open.

1:44.0

Thanks, but no thanks.

1:46.0

Laffed out of the room.

1:48.0

From NPR, it's how I built this, a show about innovators, entrepreneurs, idealists and the stories behind the movements they built.

2:04.0

I'm Guy Raaz and on today's show, how a stay-at-home mom went from selling homemade chicken salad to friends and neighbors to building one of the fastest growing restaurant chains in America.

2:17.0

She calls it Chicken Salad Chick.

...

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