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The Home Service Expert Podcast

Creating More Value For Customers With Fewer Resources

The Home Service Expert Podcast

Tommy Mello

Business, Management

4.8705 Ratings

🗓️ 31 January 2019

⏱️ 52 minutes

🧾️ Download transcript

Summary

Paul Akers is the Owner and President of FastCap, and the author of the best-selling book 2-Second Lean. FastCap is an international product manufacturer with distribution in over 40 countries, and is recognized as a Lean leader among American manufacturers. In this episode, we talked about productivity, mindset, operations...

Transcript

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0:00.0

This is the Home Service Expert podcast with Tommy Mello.

0:03.5

Let's talk about bringing in some more money for your home service business.

0:07.2

Welcome to the Home Service Expert, where each week Tommy chats with world-class entrepreneurs and experts in various fields,

0:14.6

like marketing, sales, hiring, and leadership, to find out what's really behind their success in business.

0:21.6

Now, your host, the Home Service Millionaire, Tommy Mello.

0:31.1

Ladies and gentlemen, it's Tommy Mello here with the Home Service Expert Podcast,

0:35.3

and I'm here with a very special person. He's changing

0:38.8

lives. He owns the process, the two-second lien. He wrote the book, and his name is Paul Acres.

0:46.2

He's out of California. He invites everybody into his shop to see how it is to be lean. Paul,

0:54.1

I'm so excited to have you on today.

0:55.5

Tell us a little bit about when you study the lean process

0:58.9

and where you've come from and where you're going

1:00.3

with the whole thing.

1:01.8

OK, well, first of all, Tommy, I'm actually out of Washington.

1:05.2

And Washington State, and we actually just

1:07.9

had a team from Honduras come to our company for the last two days

1:12.1

and the cool thing is their lives were totally changed they make children's magnetic blocks

1:16.7

and it's so cool to see people transform when they understand what we're doing so i learned about

1:22.8

lean tommy in about 2000 three years after my started, I had a couple of young kids who were

1:30.8

translators in Japan and speak fluent Japanese come into my facility and basically tell me I didn't

1:36.5

know what I was doing. I was clueless. Now at this point, the important part of the story is

1:40.2

I was wildly successful. And I mean wild with a capital W. In every regard, my facility was

...

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