Crisis support for the world, one text away | Nancy Lublin

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4.1 • 11.9K Ratings

🗓️ 27 April 2020

⏱️ 12 minutes

🔗️ Recording | iTunes | RSS

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Summary

What if we could help people in crisis anytime, anywhere with a simple text message? That's the idea behind Crisis Text Line, a free 24-hour service that connects people in need with trained, volunteer crisis counselors -- "strangers helping strangers around the world, like a giant global love machine," as cofounder and CEO Nancy Lublin puts it. Learn more about their big plans to expand to four new languages, providing a third of the globe with crucial, life-saving support. (This ambitious plan is a part of the Audacious Project, TED's initiative to inspire and fund global change.)

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Transcript

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0:00.0	Hey, it's Elise Hugh with TED Talks Daily.
0:06.4	Today we're going to hear from Nancy Lublin, who spoke at TED 2020, The Prequel.
0:10.9	She's a behavioral health activist who's launched a service called Crisis Text Line to help people who are in pain,
0:17.0	whether it's in their relationships or from anxiety or suicidal thoughts.
0:21.4	Given the crisis we're in now, her group wants to offer more help to more people,
0:25.5	and you'll learn today how we can take part.
0:28.2	This ambitious idea is part of the Audacious Project, Ted's initiative,
0:32.0	to inspire and fund global change.
0:35.1	Learn more at audaciousproject.org.
0:40.1	And before we begin, a warning. This talk does contain some mature content and may not be suitable for all listeners. I'm 14 and I want to go home.
0:49.0	My name is Beth. I'm here for you. Tell me more. I've run away before, but I've never been involved with anything
0:55.8	like this. I think they put drugs in my liquor. It sounds like you feel you're not safe. The fastest
1:02.3	way for me to get help to you is for you to call 911. L.O.Beth, if they hear me, they'll kill
1:09.8	me. They're about to send another man in to have sex with me. Please hurry.
1:15.0	Okay, it sounds like you're in danger. I can call 911 for you and send help. You're being very brave.
1:22.6	Thanks, Beth. Tell the police to be careful. These men are armed. I can share this story with you because it was
1:31.1	widely reported in the news outlets throughout the country. We did call 911. The police rescued this
1:38.1	girl, two other girls, and arrested three men, all at the Motel 6 in San Jose.
1:45.4	My name's Nancy Beth Lublin.
1:48.0	I'm the co-founder and CEO of Crisis Text Line, the free 24-7 service that helps people by text and messenger with mental health and behavioral health issues.
1:58.2	And when I go on the platform as a crisis counselor, I use the alias, Beth.
2:02.2	I happen to be the crisis counselor who took that conversation. But this is what crisis text line is.
	...

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