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Choiceology with Katy Milkman

Everybody’s Doing It: With Guests Tyler Hamilton & Todd Rogers

Choiceology with Katy Milkman

Charles Schwab

Behavioral Economics, Society & Culture, Social Sciences, Decision Making, Charles Schwab, Business, Science, Investing, Dan Heath, Katy Milkman

4.81.4K Ratings

🗓️ 26 November 2018

⏱️ 28 minutes

🧾️ Download transcript

Summary

You’re an independent-minded person. You make choices for yourself based on the best information available. You own your decisions, right or wrong. Right? No so fast. You are, in fact, a social animal. You take many visible and invisible cues on how to behave from the people around you—family, co-workers, friends, social media, even the folks in the elevator or on the bus. So your decisions and behaviors aren’t always as independent as you might think. In this episode of Choiceology with Katy Milkman, we look at a phenomenon that may have you running with the crowd, even when it’s not in your best interest. The episode begins with an experiment. A benign but peculiar behavior appears during an otherwise normal orchestra rehearsal. It starts with a few members but spreads rapidly through the orchestra. What’s causing this behavior, and why is it so contagious? From there we move to a much more consequential behavior in the world of professional cycling. We examine a high-stakes decision by cyclist Tyler Hamilton in his quest for Tour de France glory and Olympic gold. It’s a story of peer pressure, deep secrets, subterfuge and, ultimately, redemption. Behavioral scientist Todd Rogers of the Harvard Kennedy School explores the myriad ways we’re influenced by those around us. He speaks with Katy about some of the ways that businesses and institutions can harness our social nature for the greater good. Finally, Katy Milkman looks back at some of the early research on how individuals can be manipulated by social groups. She offers tips to help you avoid falling victim to mob mentality.

Transcript

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0:00.0

Hi, I'm Katie Milkman, and this is Troisology.

0:07.0

We're starting off today at a rehearsal.

0:14.0

The orchestra has started in on a piece of music,

0:20.0

but slowly, one by one, members begin to stand up for no apparent reason.

0:30.0

Eventually, almost the entire orchestra is standing.

0:35.0

Now, most of the orchestra members were in on the joke.

0:39.0

We asked them ahead of time to stand up during the piece.

0:42.0

But several of the members were totally oblivious

0:45.1

to the plan. They had no idea what was coming. But most of them stood up as well.

0:50.4

Why? For the people that stood up, could I have just a quick moment in the hallway for...

0:57.0

Don't worry, you're not in trouble.

1:01.0

Maybe just describe what you just witnessed what just happened.

1:04.8

During the middle of the rehearsal,

1:06.2

everybody started standing up.

1:07.7

Just some people started standing up,

1:09.5

and so I stood up too.

1:11.5

Yeah.

1:12.1

I thought it was part of the piece, so I stood up too. Yeah. I thought it was part of the piece so I stood up too. And what was going

1:15.6

through your head when you saw everybody stand up? While we were playing I realized this is really strange

1:19.6

like why are we all standing suddenly? And why did you stand up well because I saw people in

1:24.7

front of me standing up because everyone stood up and I didn't want to be the only

1:28.1

one not standing up on this episode of choice, we'll talk about a behavioral bias that pushes you to follow

...

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