Fixing the trust crisis with Rachel Botsman

Worklife with Adam Grant

TED

Management, Worklife Podcast, Worklife With Adam Grant, Work Life Balance, Ted Talks, Podcast About Work Life, Ted Adam Grant, Adam Grant Podcasts, Ted Podcasts, Adam Grant, Organizational Psychologist, Business

4.8 • 9.4K Ratings

🗓️ 14 January 2025

⏱️ 44 minutes

🔗️ Recording | iTunes | RSS

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Summary

Who do you trust — and when? Rachel Botsman is a leading expert on trust in the modern world, and her new audiobook, How to Trust and Be Trusted, offers bold new ways of thinking about building, maintaining and restoring relationships. Rachel and Adam redefine trust, examine why we often trust the wrong people and question the assumption that transparency is always the solution to our trust issues. Available transcripts for ReThinking can be found at go.ted.com/RWAGscripts

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Transcript

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0:00.0	Add a little curiosity into your routine with TED Talks Daily, the podcast that brings you a new TED Talk every weekday.
0:09.3	In less than 15 minutes a day, you'll go beyond the headlines and learn about the big ideas shaping your future.
0:15.9	Coming up, how AI will change the way we communicate, how to be a better leader, and more. Listen to TED Talks Daily,
0:22.6	wherever you get your podcast. It's a good time to have a conversation about trust.
0:32.6	Hey, everyone, it's Adam Grant. Welcome back to Rethinking, my podcast on the Science of What Makes
0:38.0	Us Tick with the TED Audio Collective. I'm an organizational psychologist, and I'm taking you
0:42.9	inside the minds of fascinating people to explore new thoughts and new ways of thinking.
0:50.6	My guest today is Rachel Botsman, my favorite thought leader on trust.
0:55.1	She teaches at Oxford.
0:56.7	Her TED Talks have millions of views, and she regularly motivates me to rethink my views.
1:02.0	If I could blow up a misconception about trust, it would be that transparency leads to more trust.
1:08.0	If you make that a value in your organization, I would seriously question,
1:12.3	like, what are you promising?
1:14.1	Rachel is a dynamic speaker and a relentlessly curious conversationalist. She's the host of a new
1:19.1	audiobook, How to Trust and Be Trusted. It's perfectly timed to a moment when so many
1:24.5	people and institutions are facing a crisis of trust.
1:32.3	There are a lot of misconceptions about trust out there.
1:37.3	So let's start to blow some up by doing a quick exercise together.
1:47.8	I now like you to think about three people in your life.
1:55.8	It could be a friend, a family member, a work colleague, someone famous, it really doesn't matter.
2:03.7	Now, what I want you to think about is who do you trust the most?
2:08.2	Of those three people, who do you really trust?
	...

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