Home/Hub/Hybrid - How Lloyds Bank are creating workplace 'pull'

Eat Sleep Work Repeat

Bruce Daisley

Management, Workplace Culture, Science, Work, Business, Culture, Social Sciences

4.7 • 989 Ratings

🗓️ 28 February 2022

⏱️ 53 minutes

🔗️ Recording | iTunes | RSS

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Summary

Last year I did a few episodes looking to see how firms were tackling the return to the office (the return to work - THE PLACE) but they were all small workplaces. Organisations that could make nimble actions, I wanted to see how a big firm handled these things. I contacted Tom Kegode, the lead for Work:Lab at Lloyds Banking Group. Lloyds employs 70000 people across hundreds of sites. It is logistically intense to make hybrid work for them.

Tom is a brilliant bright leader intent on creating something sustainable and special in the bank. He is thinking of creating co-working in branches. He is leading best practice about different workstyles in an organisation that isn't mandating any rules. In classic egoless style Tom brought along his colleague Josh Reynolds who works in employee experience. You can find them both on Linked In here:

Tom Kegode is the leader for Lloyds’ Work:Lab initiative.

Josh Reynolds sits within colleague experience.

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Transcript

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0:00.0	If you run a restaurant in London, you need to know about Square.
0:03.4	The integrated point of sale system built four restaurants.
0:06.7	It's payments, point of sale and reporting all in one.
0:10.1	It also connects your front and back of house, which you nail every order and Square's reporting feature can help you save hours on accounting every week.
0:18.0	Join at Square.com. Square, big in restaurants.
0:22.0	Square Up Europe Limited is authorized by the Financial Conduct Authority under the Electronic
0:26.1	Money Regulations 2011.
0:27.7	Registered reference number 900846. Hello, this is Eat Sleep Workopate, I'm Bruce Staysley to podcast about workplace culture, psychology and life.
0:45.0	Thank you so much for listening today.
0:48.0	I really appreciate it.
0:49.0	Kind of an anti-celebrity podcast.
0:51.0	The thing about podcasts that drives listening, is Celebrity Guest, you open the
0:55.2	podcast app, you see a name you recognize, you think, oh listen to that one.
0:58.4	And this is kind of the opposite because I mean, I'm not sure there's any celebrities who are doing the day-to-day work of building
1:06.4	culture that I could have.
1:07.4	And I've wondered who could you get that represents the intersection of work and
1:10.9	celebrity?
1:11.9	Alan Sugar, do me a favor.
1:14.0	James Dyson, not on my life.
1:17.0	No, we're here, so no celebs, just real insight.
1:20.0	If you open your podcast app looking for names,
1:22.0	no doubt you come to these podcasts last,
	...

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