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Dear HBR:

Leading Small Teams

Dear HBR:

Harvard Business Review

Careers, Business/management, Work, Advice, Harvard, Help, Mentor, Workplace, Business, Management, Challenges, Entrepreneurship, Hbr, Office, Business/careers, Business/entrepreneurship

4.6782 Ratings

🗓️ 2 May 2019

⏱️ 32 minutes

🧾️ Download transcript

Summary

Do you have a hard time managing team dynamics? Dan and Alison answer your questions with the help of Facebook executive Julie Zhuo. They talk through what to do when your subordinate is bossing around others on the team, a star performer you’ve hired threatens your status, or you want to help an underperforming team member.

Transcript

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0:00.0

Welcome to Dear HBR from Harvard Business Review.

0:03.9

I'm Dan McGinn.

0:04.9

And I'm Alison Beard.

0:12.3

Work can be frustrating, but it doesn't have to be.

0:15.3

We don't need to let the conflicts get us down.

0:17.8

That's where Dear HBR comes in.

0:19.9

We take your questions, look at the research, talk to the experts, and help you move forward.

0:32.9

Today we're talking about leading small teams with Julie Zhu.

0:36.6

She's the vice president of design at Facebook.

0:39.4

She's also the author of the book The Making of a Manager.

0:42.3

Julie, thanks for coming on the show.

0:44.0

Thanks for having me, Dan.

0:45.1

I know your book pretty well because I was fortunate enough to work with you on it.

0:49.1

The thing that jumps out at me is how on your own you were.

0:53.4

You were Facebook's first intern and you became a

0:56.7

manager at 25. So we were a startup and, you know, one of the opportunities that you get at

1:03.1

fast-growing companies is that you constantly have to wear different hats and you're being

1:06.9

asked to do different things. Tell us more about that transition from being an employee and early employee to then managing a team.

1:14.5

You know, I started as an engineer at Facebook and, you know, our company kept growing.

1:18.9

And that was when my manager took me aside and said, hey, I have more reports now than I can really

1:24.5

handle. I'm looking for someone else to manage. And, you know, you really get

1:28.5

along with everyone. So how about it? You know, can't, will you do this with me? And when I look back on

...

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