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Dear HBR:

Overcoming Negativity

Dear HBR:

Harvard Business Review

Careers, Business/management, Work, Advice, Harvard, Help, Mentor, Workplace, Business, Management, Challenges, Entrepreneurship, Hbr, Office, Business/careers, Business/entrepreneurship

4.6782 Ratings

🗓️ 4 April 2019

⏱️ 31 minutes

🧾️ Download transcript

Summary

Do you ruminate endlessly on difficult work situations? Dan and Alison answer your questions with the help of David DeSteno, a psychologist at Northeastern University. They talk through what to do when your boss constantly criticizes you, you’ve been fired unexpectedly, or your coworkers complain about you to your boss.

Transcript

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0:00.0

Welcome to Dear HBR from Harvard Business Review.

0:03.9

I'm Dan McGinn.

0:04.9

And I'm Alison Beard.

0:12.3

Work can be frustrating, but it doesn't have to be.

0:15.3

We don't need to let the conflicts get us down.

0:17.8

That's where Dear HBR comes in.

0:19.9

We take your questions, look at the research,

0:22.5

talk to the experts, and help you move forward. Today we're talking about overcoming negativity

0:35.1

with David Desteno. He's a professor of psychology at

0:38.6

Northeastern University. His new book is Emotional Success, The Power of Gratitude, Compassion, and

0:44.8

Pride. David, thanks for coming on the show. Sure, thanks for having me. So we get a lot of letters

0:49.8

in which something negative happens to somebody at work, and they really have a hard time

0:54.9

letting go of that. Why is it? Well, when something bad happens, our normal response is to be

1:01.0

upset about it, and that's a cue to us that in some ways our goals are being blocked, or someone

1:07.9

has treated us unfairly. But the important thing about moving forward is to reframe that negativity into a strategy

1:14.2

that can actually help you succeed.

1:16.3

And I think that's where a lot of people get stuck not knowing exactly how to do that.

1:20.4

Does that not come naturally?

1:21.9

Is it not an intuitive process?

1:23.4

Why don't people sort of learn that over time?

1:25.5

I think because we tend to ruminate and rehash things that have happened to us,

1:30.1

to try and understand why it may have happened.

...

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