4.4 • 2.4K Ratings
🗓️ 29 August 2024
⏱️ 11 minutes
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Everything of value – from the greatest financial institutions to the strongest relationships – is built on trust. In this episode, global trust expert David Horsager reveals how you can become a trusted leader for your business, your customers and your family.
YOU WILL LEARN:
· Why trust is so important in business.
· Why being trustworthy leads to respect.
· The eight-pillar framework for building trust.
MENTIONED IN THIS EPISODE:
“Trusted Leader,” by David Horsager
NOTEWORTHY QUOTES FROM THIS EPISODE:
“Trust is not a soft skill – a lack of trust is your biggest expense.” – David Horsager
“When I can confidently believe in you, everything changes.” – David Horsager
“When you become most trusted, you gain the greatest market share.” – David Horsager
“We trust those that stay fresh and relevant and capable.” – David Horsager
“To the extent that you're consistent, you will be trusted.” – David Horsager
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0:00.0 | Welcome to It's a Good Life with Brian Befini, founder of America's largest business coaching company. |
0:10.0 | Here's a short classic cut from one of our all-time favorite episodes. |
0:15.0 | Well, top of the morning to you and welcome to It's a Good Life. |
0:20.0 | We have a special guest for you today. |
0:22.0 | His name is David Horsh and David is the CEO of Trust Edge Leadership Institute. |
0:27.0 | We'll talk about his eight-pillar framework and we're going to break it down into tangible steps so that you can take and learn |
0:34.7 | how to not only lead yourself but lead your business, lead your customers, lead your |
0:38.6 | family as well. We're going to dive straight in the eight pillar framework on building trust. |
0:44.6 | Give us the kind of the overview. |
0:46.2 | What's a great definition of it? |
0:48.1 | And ultimately, why is trust ultimately so important in business? |
0:52.3 | A couple decades ago when I started my grad work, you know, no one was talking about trust. |
0:56.2 | Now in the last five years, everybody's talking about trust with and mostly without research. |
1:00.3 | Back then, the big tie was showing how a lack of trust is the biggest expense of a company. |
1:06.0 | And I believe this in my heart today more than ever from the research, from everything I see and from how it changed my own life. |
1:11.0 | People think they're solving the wrong issue. |
1:14.3 | So people say, well, it's a leadership issue. |
1:16.3 | It's never a leadership issue. |
1:17.3 | The reason you follow a leader is not his trust. |
1:19.4 | It's a sales issue. |
1:20.6 | Never a sales issue. |
1:21.4 | The reason people buy is trust. |
... |
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