Welcome to the Andy Stanley Leadership Podcast Reverb, a conversation that

digs deeper into this month's podcast topic all designed to help leaders go even further

faster. I'm your host Susie Gray. This month we're continuing our conversation

from last week on the importance of trust in organizational life.

Last week we focused on the leader and the benefits to the organization

of building a culture characterized by trust.

But in our reverb, we'd like to drill down on the other side of that coin, which is trust worthiness.

Andy, when I've heard you talk about this, you've said not only do we have to give the gift of trust, we have to give the gift of trustworthiness.

What do you mean by that?

Well, this is the other side of the coin and let me just start by saying what it's not.

Trustworthy is not the equivalent of being flawless in terms of our character or

our performance. It's not about being perfect. To be trustworthy, and I know this isn't a surprise,

but to be trustworthy is to conduct yourself in a way that earns and retains the trust of other people.

You become somebody who's worthy of trust, which isn't perfection. That's

different, so we're going to tease out the difference. So the bar is high, but

it's not a bar that all of us can't reach. And again, this is a way of just simply doing for the people who work with me what I've asked them to do for me it's

reciprocal and again anybody who's had a long-term friendship or a long-term romantic relationship or marriage you get this this is this is something you

expect and it's something you give in return and when there's that cycle it's actually an upward

spiral that builds on itself that creates a sense of

resilience in a relationship that allows a relationship either personal

relationship or at work to handle the bumps and the bruises and the you know the failures and the setbacks that every relationship is going to experience.

So I'm expecting people to be trustworthy so I have to give the gift of being trustworthy as well.

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