Hey everybody. Welcome to the Andy Stanley Leadership

Podcast, a conversation designed to help leaders go further, faster.

I'm Andy Stanley and joining me to talk about what I always tell

our new employees is the most important thing they can do to ensure the success of

our organization is my smarter than I could ever hope to be co-host Susie Gray.

Ha ha!

Well, that's a nice intro Andy.

Maybe we should just end the podcast right there for my sake, but...

Nope. Nope.

It would likely be beneficial to our listeners to keep going and start with the

reveal. What is the most important thing employees can do to ensure the success

of the organization? The most important thing they can do to help us as an organization is choose to trust.

Whenever there's a gap between what they expect and what they experience

to fill that gap with trust rather than suspicion.

That makes all the difference in our culture, that makes all the difference in an organization.

On the surface I totally get it, but when I think of trust, it's not just a warm and fuzzy concept it's actually one of those things that can be a

critical aspect of leadership. In fact it's an asset that can make or break a team or an organization.

And while the importance of it seems obvious in some ways, it feels intangible,

and you only really understand it, when you lose it. That's exactly right because we

assume it. We assume that we assume that people trust us whether we trust them

or not. But we all know what it feels like to lose the trust of another person.

And it's a desperate feeling because once it's gone, what do you do to get it back?

...