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Welcome to Before Breakfast, a production of I-Hart Radio.

Good morning.

This is Laura.

Welcome to the Before Breakfast podcast.

Today's tip is that little gestures add up to make a big impact. So don't hesitate to make small efforts that over time will contribute to a better environment.

Today's tip, like a couple of others over the next few weeks, contribute to a better environment.

Today's tip, like a couple of others over the next few weeks, comes from Danny Meyer's book Setting the Table, The Transforming Power of Hospitality in Business.

Setting the Table offers insights Meyer has learned in the restaurant business that are relevant

for people in other contexts too.

Danny Meyer describes how he encourages managers at his restaurants to take 10 minutes a day,

to make three gestures that, in his words, exceed expectations and take a special interest

in our guests. He points out that in a year, that adds up to more than a thousand gestures,

which can make a big impact. The gestures that restaurant managers offer might be

small gifts or thoughtful words that create connection. For the rest of us, even if

hospitality isn't our official job, making three gestures of thoughtfulness per day is still

...