there's no question that there's a lot of people focused on, you know, trying to invest and innovate within this industry. I think a couple of things. One, quality of customer experience will prevail. So I don't necessarily think small contractors who think they can win on low price have a sustainable business plan.

I think those that can deliver the right experience,

that can deliver a streamlined scheduling experience

that can ensure the right technician is showing up on time

with the right material and solving that issue quickly

and actually treating the customer appropriately

will build a better reputation

and will ultimately win on all platforms because

in all cases reputation matters whether somebody's booking through Google or HomeAdvisor

or wherever. So I think that's important.

Welcome to the Home Service Expert where each week Tommy chats with world-class entrepreneurs

and experts in various fields,

like marketing, sales, hiring, and leadership to find out what's really behind their success in business.

Now, your host, the Home Service Millionaire, Tommy Mello.

Welcome back to the home service expert.

My name's Tommy Mello.

And today this is going to be really cool, guys,

because these guys reached out to me probably a year ago.

And I'm really excited because I work with them quite often nowadays,

one garage door service.

Austin Haller, did i say that right

haler haler holler austin heller holler is going to be joining us today he is the founder of

...