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The Journal.

The Download That Led to a Massive Hack at Disney

The Journal.

The Wall Street Journal

Daily News, Business News, News

4.25.3K Ratings

🗓️ 17 March 2025

⏱️ 20 minutes

🧾️ Download transcript

Summary

Matthew Van Andel’s ordinary life unraveled when he accidentally downloaded a trojan horse that gave a hacker access to his entire computer. But the hacker didn’t just get Van Andel’s information. It also got his employer: Disney.  Further Reading: -A Disney Worker Downloaded an AI Tool. It Led to a Hack That Ruined His Life.  -How to Keep Hackers From Destroying Your Digital Life  Further Listening: -Six Days of Chaos at MGM's Casinos  -Hack Me If You Can  Learn more about your ad choices. Visit megaphone.fm/adchoices

Transcript

Click on a timestamp to play from that location

0:00.0

Where does this story start?

0:08.0

So I'm not quite sure.

0:11.0

So, you know, I didn't even realize it was that long ago at first

0:15.7

until after the FBI had visited.

0:17.6

And I told them I would put together a detailed timeline for them.

0:24.0

This is Dutch Van Handel.

0:26.0

Up until last year, he lived a pretty ordinary life.

0:29.4

He's a software engineering manager, married with two kids, and lives in the suburbs

0:33.4

of Los Angeles.

0:35.4

But last year, something happened that turned his ordinary life upside down.

0:41.1

It started when Dutch downloaded a seemingly innocuous program onto his personal computer.

0:46.4

It was an AI software called Vision LLM, and it could generate images.

0:51.3

He wanted something his sons could play with.

0:53.9

Like generate pictures of Easter buddies and Roblox people and stuff like that.

0:59.0

He didn't know it at the time, but the program had a malicious code in it,

1:03.0

a code that gave a hacker access to Dutch's computer.

1:07.0

And over a period of months, that hacker stole all of Dutch's personal information,

1:12.1

like his bank accounts and passwords.

1:15.2

They're getting into things they shouldn't have because they've got my social security number,

1:18.8

they've got my birthday, they've got my email address, you can just make a phone call

1:21.9

and pretend to be me because you have this information.

1:25.8

It was a nightmare.

...

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