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TED Talks Daily

The problem with being "too nice" at work | Tessa West

TED Talks Daily

TED

Creativity, Business, Design, Inspiration, Society & Culture, Science, Technology, Education, Tech Demo, Ted Talks, Ted, Entertainment, Tedtalks

4.1 β€’ 11.9K Ratings

πŸ—“οΈ 28 May 2024

⏱️ 19 minutes

🧾️ Download transcript

Summary

Are you "too nice" at work? Social psychologist Tessa West shares her research on how people attempt to mask anxiety with overly polite feedback β€” a practice that's more harmful than helpful β€” and gives three tips to swap generic, unhelpful observations with clear, consistent feedback, even when you feel awkward.

Transcript

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0:00.0

Ted Audio Collective.

0:02.0

Audio Collective.

0:04.0

You're listening to Ted Talks Daily,

0:11.0

where we bring you new ideas to spark your curiosity every day.

0:14.6

I'm your host, Elise Hugh.

0:16.7

All right, I've been there, you've been there, the awkward conversation.

0:21.3

I just had one of these yesterday. You're about to get some advice for

0:24.8

something we all run into, which are uncomfortable social interactions. Social

0:30.4

psychologist Tessa West offers us the research behind these awkward vibes

0:35.5

as a way to counter them to stress less in our interactions going forward.

0:41.0

After the break. forward.

0:48.0

This episode is brought to you by the Global EY Organization. What does it take to move the needle on the world's toughest problems?

0:52.0

On Better Heroes by EY Ripples,

0:54.0

we've scoured the globe for passionate individuals

0:57.0

and visionary organizations

0:59.0

who are all in a mission to solve

1:01.0

humanity's most urgent challenges.

1:03.7

Season 2 of Better Heroes will focus on the topics of financial inclusion, AI,

1:08.6

DEI, and responsible consumption.

1:11.4

Better Heroes is by EY Ripples and produced by Human Group Media.

1:15.0

Listen now to Better Heroes wherever you listen to podcasts.

1:20.0

Like TED Talks, you should check out the TED Radio Hour with NPR.

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