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The Home Service Expert Podcast

Transforming Conversations into Conversions: Strategies for Sales Success

The Home Service Expert Podcast

Tommy Mello

Business, Management

4.8705 Ratings

🗓️ 3 May 2024

⏱️ 65 minutes

🧾️ Download transcript

Summary

Joe Crisara is a worldwide sales educator, and entrepreneur, and has earned the title of America’s Service Sales Coach,  He combines 40 years of contracting experience with strong expertise in performing “Pure Motive Service.” He co-developed a sales educational firm and website for HVAC, plumbing, and electrical service contractors, www.ContractorSelling.com, that helps thousands of owners, managers, service techs, and salespeople in the home service industry.

In this episode, we talked about customer services, garage doors, selling strategies…

Transcript

Click on a timestamp to play from that location

0:00.0

When people are not sure about the value of something, the service you provide when you do the stuff for them, when you diagnose the whole system, the service of making the prices, the premium mid-range economy choices, the service of helping people bring it to a conclusion.

0:14.0

I'm not sure if you call that sales, but I would call it the most important thing that we can do when it comes to after the doorbell rings.

0:21.8

I firmly believe the branding is number one, number two is marketing, number three is sales, number four is

0:27.8

operation. The operation can't work unless we sell something. That's the big part. And then financial

0:32.7

is number five, because the financial is only a result of what we sold. So basically what I would say is that you got the hierarchy right.

0:40.5

I believe that branding and marketing is number one because we do need opportunities.

0:44.4

Once you get an opportunity, don't fumble the ball.

0:46.4

That's what we're talking about.

0:47.6

Welcome to the Home Service Expert, where each week, Tommy chats with world-class entrepreneurs

0:53.2

and experts in various fields,

0:55.3

like marketing, sales, hiring, and leadership to find out what's really behind their success in business.

1:02.2

Now, your host, the Home Service Millionaire, Tommy Mello.

1:09.3

Before we get started, I wanted to share two important things with you.

1:12.9

First, I want you to implement what you learned today.

1:15.7

To do that, you'll have to take a lot of notes, but I also want you to fully concentrate on the interview.

1:21.3

So I ask the team to take notes for you.

1:23.3

Just text notes, N-O-T-E-S to 888-526-1299.

1:30.3

That's 888-526-1299, and you'll receive a link to download the notes from today's episode.

1:38.0

Also, if you haven't got your copy of my newest book, Elevate, please go check it out.

1:42.9

I'll share with you how I attracted and developed

1:45.0

a winning team that helped me build a $200 million company in 22 states. Just go to elevate

1:49.9

and win.com forward slash podcast to get your copy. Now let's go back into the interview.

...

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