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The Home Service Expert Podcast

Transforming From A One-Man Show To An Employee-Centric Business

The Home Service Expert Podcast

Tommy Mello

Business, Management

4.8705 Ratings

🗓️ 1 May 2018

⏱️ 79 minutes

🧾️ Download transcript

Summary

Mark Stoner’s fair share of failures has made him into the success that he is today. He went from running a one-man chimney sweeping business to turning it into a multi-million dollar business. Today, Mark Stoner owns and runs Ashbusters Chimney Service, the third largest chimney sweep operation in the U.S, and is the author of Blue Collar Gold: How To Build A Service Business From The Dirt Up. In this episode, we talked about hiring, leadership, company culture...

Transcript

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0:00.0

This is the Home Service Expert podcast with Tommy Mello.

0:03.7

Let's talk about bringing in some more money for your home service business.

0:07.4

Welcome to the Home Service Expert, where each week Tommy chats with world-class entrepreneurs

0:12.8

and experts in various fields, like marketing, sales, hiring, and leadership to find out

0:18.6

what's really behind their success in business.

0:21.8

Now, your host, the Home Service Millionaire, Tommy Mello.

0:32.0

Okay, so I'm here with Mark Stoner.

0:34.8

You're listening to the Home Service expert.

0:37.1

Mark comes from a very deep background

0:39.6

in chimney sweeping, believe it or not. And he's done some amazing things in the home service niche.

0:45.7

And I'm really excited to have him on today. Mark, how's your day going?

0:49.4

Hey, thanks for having me, Tommy. I'm excited to be here. Day is good. It's in Chimmy Day every day, and I love it.

0:56.9

All right.

0:57.6

Well, I don't know a lot about chimney cleaning, per se.

1:01.0

I just had to get a chimney replaced about a month ago in Michigan on one of my rentals.

1:05.6

But tell me a little bit about how you got into the niche and what you've been through and where you're at today.

1:11.3

Sure. Thanks for asking. I basically got into the business. My house had on fire from a chimney

1:17.7

on Christmas Eve when I was about 14 years old and I knew kind of that horror and kind of

1:25.0

the terror that could happen with a fire from the chimney.

1:28.9

A couple of years later, I was in college and I was actually doing a business course

1:34.4

and we did a mock business startup.

1:36.7

And, you know, part of the course was find a business that you could start and let's act

...

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