4.4 • 1K Ratings
🗓️ 3 July 2019
⏱️ 23 minutes
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0:00.0 | This is exchanges of Goldman Sachs where we discuss developments currently shaping markets, industries, and the global economy. |
0:14.7 | I'm Jake Stewart, global head of corporate communications here at the firm. |
0:18.0 | And the question of today's episode is, where are retailers looking for growth? |
0:23.4 | To answer that question, we're joined by Jen Davis, head of retail investment banking here at |
0:27.2 | Goldman Sachs. |
0:27.8 | Jen, welcome to the program. |
0:28.8 | Thank you so much for having me. |
0:30.2 | Thrilled to be here. |
0:31.2 | Okay, so let's set the stage. |
0:33.2 | The largest thing of change in shopping is obviously the growth of online retail and decline |
0:38.4 | a little bit of shopping in stores. |
0:40.8 | Not exactly groundbreaking, but that shift continues to dominate and transform the |
0:44.4 | industry that you're covering. |
0:46.4 | You advise CEOs of a lot of big big retailers. |
0:50.8 | How would you describe the sentiment amongst your client base? |
0:54.0 | First and foremost I would say that clearly e-commerce has grown quite significantly. |
0:59.6 | It used to be about 5% of total retail. |
1:02.4 | It's expected to be almost 17% by 2021. So it's grown enormously |
1:07.6 | over the past six or so years. But it's important to remember that pure store-based retailing is still almost 80% of the overall market. |
1:18.0 | For our clients specifically, I would say that they have definitely shifted from a more defensive posture several years ago and |
1:26.0 | after waking up to that reality and a lot of painful investment both in terms of e-commerce capabilities, distribution, and |
1:35.0 | logistics, they're now taking on a much more offensive posture and realizing |
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