Will Stratton-Morris UK CEO at Caffè Nero: The energetic coffee CEO kickstarting millions of days

My Duvet Flip by Jack Parsons

Jack Parsons

Business, Careers

4.2 • 5 Ratings

🗓️ 14 November 2024

⏱️ 32 minutes

🔗️ Recording | iTunes | RSS

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Summary

Check out the latest careers at easyJet:https://bit.ly/3yCRlNS

Episode Guest

Meet Will Stratton Morris, UK CEO at Caffè Nero.

Will Stratton-Morris has a 30-year career in branded, customer-focused service industries, specializing in transformational leadership in multi-site businesses. Currently, he is the UK CEO of Caffè Nero UK, previously serving as divisional CEO at SSE and holding leadership roles at InterContinental Hotels, Disney, and British Airways. His early career included roles in branding, marketing, and franchise management, starting with Marks & Spencer. Will also serves as Non-Executive Chair at BeEV and Advisor to Splendid Hospitality Group, actively engages in leadership development, coaching, and lecturing, and is passionate about sports, family, and mentoring.

Episode Timestamps

00:00 The Importance of Love and Discipline in Leadership03:12 Navigating Career Paths and Work Experience06:02 Leadership Techniques: Intellect, Energy, and Empathy08:52 The Value of Ground-Level Experience11:48 Lessons from the Navy: Leadership Training15:09 Building Community and Culture in Organizations18:02 The Role of Leaders in Shaping Workplace Dynamics21:10 The 10 Fs: A Framework for Leadership23:55 Personal Insights: Faith, Fun, and Authenticity26:45 Invisible Success: The Unseen Contributions of Leadership30:08 Conclusion: The Energy of Leadership

Episode PartnereasyJet streamlines affordable travel for all, with every role crucial in connecting millions via Europe's top airline network. With an innovative culture, easyJet empowers you to shape travel's future.

Transcript

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0:00.0	And how do you be aware?
0:01.5	We all need a combination of love and discipline in the sense that you want to be in a culture
0:06.7	where its values are good, but it has to have boundaries around it.
0:10.5	We know you can't run a successful organisation without bringing people together physically.
0:14.4	What that really makes us happy is not actually knocking the numbers out of the path and seeing
0:18.8	some spreadsheet looking really great.
0:20.5	If I look at my legacy, well, what's maybe happiest
0:23.2	is when I built a strong team,
0:24.5	help people develop their careers,
0:26.0	helped them move on, got them through the difficult phases
0:28.5	and left something meaningful.
0:30.2	If you've got less than five years experience,
0:32.8	get as much air time face to face
0:35.8	with people around the organization as much as it lets you.
0:39.3	Is that you're so right?
0:40.3	Hi, I'm Will Stroud Morris. I'm the CEO for Caffirno here in the UK.
0:46.3	We employ 6,000 people and this is my due base.
0:49.3	So how important is action work experience?
0:52.3	I think that's a great question because it's really changing over my career is the expectation
0:57.0	that you make a decision and stick with it for 10 years is completely gone.
1:00.0	You can chop and change.
1:01.0	If you're willing to be working really hard and commit and engage and get up, you will be so much
	...

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