1076: Power Talk Friday: Porsche Williams: Create a Better Client Experience by Outsourcing Interior Design Back-End Tasks

A Well-Designed Business® | Interior Design Business Podcast

LuAnn Nigara

Business, Design, Arts

4.8 • 786 Ratings

🗓️ 4 April 2025

⏱️ 58 minutes

🔗️ Recording | iTunes | RSS

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Summary

Today With Porsche Williams: Welcome to A Well-Designed Business. Today, Porsche Williams, founder of The Prototype, joins me to discuss the power of streamlined backend operations for interior designers. Porsche’s company specializes in seamlessly managing client onboarding, discovery calls, lead management, and more, freeing designers from administrative overwhelm. She believes that “your creativity thrives when your business operations are optimized” (a money line if ever I’ve heard one)! Today, she shares how delegating tasks leads to a better client experience, more creativity, and more profitability. LuAnn Nigara and Porsche Williams's Ah-Ha Moments: “Your creativity thrives when your business operations are optimized.” - Porsche Williams "Just because it’s on your to-do list doesn't mean you have to be the one checking it off." - Porsche Williams "Clients don’t expect you to handle every detail personally; they expect professionalism, clarity, and consistency in your process." - LuAnn Nigara More About Porsche Williams Porsche Williams is the CEO of The Prototype, a Business Concierge firm dedicated to supporting interior designers, leaders, and entrepreneurs. The Prototype enhances the client experience for interior design firms by handling essential business tasks, allowing designers to focus on their craft. With a team of Client Experience Specialists, they serve clients across the US, Canada, and Australia. The Prototype partners with IDS, ASID, Business of Design, and Business of Home, and was awarded the inaugural ASID Diversity in Design Small Business Grant in 2024. Connect with Porsche Williams Website Instagram LinkedIn Free 30-minute Client Experience Audit for LuAnn Listeners! Plus, LuAnn Listeners will get an exclusive bonus for our self-paced course “The Designer’s Guide to Reliable Lead Generation”! Open for enrollment from today to April 11th! Unlock the Secrets to Successful Discovery Calls The Prototype - Apply To Work With Us Free Resource - The Lead Generation Jumpstart What’s new with LuAnn Nigara The Power Talk Friday Tour Watch the Docuseries! http://www.luannnigara.com/cob Get The Goodies! For checklists, resources, and extra goodies from A Well-Designed Business sign up for free here. To Get on LuAnn’s Email List, text the word designbiz to 444999! Purchase LuAnn’s Books Here: Book 1: The Making of A Well – Designed Business: Turn Inspiration into Action Audiobook: The Making of A Well – Designed Business: Turn Inspiration into Action Book 2: A Well-Designed Business – The Power Talk Friday Experts Book 3: A Well-Designed Business – The Power Talk Friday Experts Volume 2 Connect with LuAnn Nigara LuAnn’s Website LuAnn’s Blog Power Talk Friday Like Us: Facebook | Tweet Us: Twitter | Follow Us: Instagram | Listen Here: Podcast Other Resources: This podcast supports the Savvy Giving Design Coalition. Learn more about it here! AWDB #717 Susan Wintersteen: Interior design firm standards in a nonprofit passion project AWDB #164: Susan Wintersteen- Savvy Giving by Design Exciting Windows! 21st Annual Conference - April 16th-18th in West Palm Beach, Florida! Jenny Blake's Concept of Permission Slips Episode

Transcript

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0:00.0	I have some really super exciting news. Before we get to the show, my good friend, Corey Damon Jenkins,
0:05.8	and one of your all-time favorites from the podcast, has a brand new coffee table book out. Yes,
0:11.5	he does. It's in pre-sale right now. It is called Design Reimagined, a fresh and colorful take on
0:17.6	timeless rooms. And you know, Corey, he delivers. This book is packed with
0:22.7	10 jaw-dropping projects, never before seen, not shared on his social, not shared on his
0:30.3	Instagram, not shared on his website. And it includes real practical design tips. It's bold,
0:37.4	it's vibrant, it's everything we already love
0:41.0	about Corey. So here's the deal. It is in pre-order right now. Okay, trust me, you want to get your
0:48.9	pre-order copy all set up so that when they are out for delivery in September, you don't have to wait one
0:56.8	minute longer. Go to RezoliUSA.com. That's R-I-Z-Z-O-L-I-U-S-A.com and go to the future
1:08.2	publications tab to put your order in so that you are one of the first people
1:14.1	in September to get this book when it comes out.
1:32.0	Welcome to a well-designed business.
1:35.9	My name is Luann Nigara, and I'm so glad you found this podcast.
1:41.9	Together with my husband Vince and our partner, Bill, we have grown our company Windowworks from the ground up. So I know and I understand the challenges you face in running your
1:46.6	interior design business. I also know that your talent alone isn't enough to ensure your success.
1:53.3	So on this podcast, we talk about strategies and practical steps to help you grow your business.
1:59.7	But make no mistake about it, we have our share of fun here too,
2:03.2	mixed in with those aha moments that I love so much.
2:06.8	This isn't fluff.
2:07.9	Nobody has time for that.
2:09.5	Whether you are a new interior designer or a season designer,
	...

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