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Berner Phone

Berner Phone #84: Service Industry Annoyances

Berner Phone

Hannah Berner and Des Bishop

Stand-up, Comedy

4.45.6K Ratings

🗓️ 30 March 2025

⏱️ 78 minutes

🧾️ Download transcript

Summary

Customer service is a b**** and the dialers told us all their most annoying interactions. From standing up to get a waiter to shaking drinks at a bar, Hannah and Des figure out if they were ever guilty of being bad customers.

Transcript

Click on a timestamp to play from that location

0:00.0

Hi, it's Hannah Burner and Des Bishop. Thanks for calling the burner phone. If you leave a message after the tone, we may have to make it into a podcast.

0:15.0

What's up, my little dialers? We have a very fun episode today about the service industry.

0:24.6

Yes, indeed. Well, this comes from the Spotify comments. You love the Spotify comments.

0:28.5

I do because they respond directly to the episode. We're all customers, but we probably are not aware of some of the things we do

0:37.5

that are annoying to members of the service industry.

0:41.4

And by the way, we don't always have to agree

0:44.1

with the people that messaged in

0:46.0

on whether these things are annoying

0:47.4

or are they being just irritable.

0:48.7

Is the customer always right?

0:50.8

I think that is one of the great bullshit things

0:53.9

in modern society.

0:55.6

Because it's clear from this prompt that more often than not, the customer is an asshole.

1:01.4

And I speak from the point of view of being a customer.

1:05.7

People say everyone should have a job in the service industry and it helps you kind of like

1:09.7

understand the world better. And it helps you like respect people better. and it helps you kind of like understand the world better and it

1:11.6

helps you like respect people better and it helps you just like understand things better do you

1:16.4

agree i mean i definitely think that dealing with the public is something that is grow you know

1:21.9

there's growth in it you know uh but unfortunately it can it can show you the dark side of humanity also.

1:28.9

True.

1:29.6

So what is, what, what did you learn?

1:32.6

Well, I, my first job in the service industry, I mean, I was always teaching tennis,

...

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