Building Your Team of A-Players by Focusing on Employee Satisfaction & Retention
The Home Service Expert Podcast
Tommy Mello
4.8 • 705 Ratings
🗓️ 23 September 2022
⏱️ 56 minutes
🧾️ Download transcript
Summary
Tommy Mello is the author of Home Service Millionaire and the founder of A1 Garage Doors, a $150 million-plus home service business with over 500 employees in 16 states. Through HomeServiceMillionaire.com and the Home Service Expert podcast, Tommy shares his experience and insights to help fellow entrepreneurs scale their businesses.
In this special episode of the Home Service Expert podcast, Tommy answers your biggest questions about branding, relationship building, employee retention, financing, leasing...
Transcript
Click on a timestamp to play from that location
| 0:00.0 | it doesn't cost a whole lot to do some nice things for people and make them get excited about their new |
| 0:04.2 | career. Maybe reaching out to their wife and kids with a nice letter would go a long way because |
| 0:10.2 | who's going to stop that person from quitting, their wife and kids. Barbara mentioned that people |
| 0:16.1 | that don't leave a company, they make friends outside of work. They feel kind of loyalty to the community of |
| 0:22.0 | the business. So when you really look at that and understand that, you could go out there and |
| 0:27.8 | play frisbee or volleyball or a softball tournament or sloshball. But make it fun to get the families |
| 0:33.6 | to be introduced to one or another. A lot of the guys here go fishing on the weekends. |
| 0:38.4 | They just love the time they get to spend outside of work, and that keeps them loyal to work. |
| 0:44.1 | I've created my dream job because it doesn't feel like I'm at work when I'm here. |
| 0:47.9 | Welcome to the Home Service Expert, where each week, Tommy chats with world-class entrepreneurs |
| 0:53.4 | and experts in various fields, |
| 0:55.5 | like marketing, sales, hiring, and leadership to find out what's really behind their success in business. |
| 1:02.5 | Now, your host, the Home Service Millionaire, Tommy Mello. |
| 1:09.5 | All right, we are live on the Q&A here in August. |
| 1:15.1 | If you guys have not heard of the podcast somehow, and you're on this, |
| 1:19.5 | just this is the Home Service Expert page right now. |
| 1:22.6 | Obviously, homeservice millionaire.com for slash podcast. |
| 1:26.2 | That's the book. |
| 1:27.4 | You guys are obviously here for the podcast. |
| 1:29.0 | The HSM course is course.hors.homeservicemillioner.com. |
| 1:33.8 | And please join the Facebook group. |
| 1:35.5 | If you haven't joined it, it only takes a second. |
... |
Transcript will be available on the free plan in -921 days. Upgrade to see the full transcript now.
Disclaimer: The podcast and artwork embedded on this page are from Tommy Mello, and are the property of its owner and not affiliated with or endorsed by Tapesearch.
Generated transcripts are the property of Tommy Mello and are distributed freely under the Fair Use doctrine. Transcripts generated by Tapesearch are not guaranteed to be accurate.
Copyright © Tapesearch 2025.