This is the Home Service Expert podcast with Tommy Mello.

Let's talk about bringing in some more money for your home service business.

Welcome to the Home Service Expert, where each week Tommy chats with world-class entrepreneurs and experts in various fields, like marketing, sales, hiring, and leadership, to find out what's really behind their success in business. Now, your host,

the Home Service Millionaire, Tommy Mello.

Good afternoon and thank you for tuning in to the Home Service expert. My name's Tommy Mello,

and today I'm going to be interviewing Brigham Dickinson. He's the founder and the president of power

selling pros. They're a leading coach and training firm dedicated to making your call center better.

And more excitingly, I work with him personally on my company, A1 Garage Store, service.

His goal is to make every CSR book over 85% of the calls that come in and also leave your

technicians with a good opportunity to make some money when they're at the call. It's all about

attitude and setting up the phone call for success. In 2009, they only trained six call

handlers and now they're over 450 with over 130 companies around the globe.

Power selling pros is an amazing company and you're going to learn so much here about the right

attitude and how to hire top performers. I'm so excited to introduce Brigham Dickinson.

I'm glad you tuned in today.

Brigham, you're out of Utah. We've got to know each other pretty well over the last six months to a year.

You're a professional at booking phone calls.

I don't think most people and most of our listeners here understand just how important it is to book

phone calls.

Tell us a little bit about power selling pros and exactly what got you into that niche and why

you're so passionate about it.

Well, I appreciate that.

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