4.8 • 705 Ratings
🗓️ 20 January 2023
⏱️ 54 minutes
🧾️ Download transcript
Tommy Mello is the author of Home Service Millionaire and the founder of A1 Garage Doors, a $150 million-plus home service business with over 500 employees in 16 states. Through HomeServiceMillionaire.com and the Home Service Expert podcast, Tommy shares his experience and insights to help fellow entrepreneurs scale their businesses.
In this special episode of the Home Service Expert podcast, Tommy answers your biggest questions about human resource management, documentation, lead conversion and lead generation, pricing, business expansion...
Click on a timestamp to play from that location
0:00.0 | You know, right now, for my reviews, what I do is I put it on the scorecard, and this is how guys get demotions or not. |
0:07.6 | I know a lot of guys that give their people $10 for reviews. |
0:11.6 | Here's a secret. |
0:12.9 | You know, we were on another meeting yesterday, and I said, I had a server, and I put it on my personal Facebook. |
0:20.7 | And she said, hey, listen, I want to win the prize put it on my personal Facebook. |
0:23.5 | And she said, hey, listen, I want to win the prize. |
0:27.7 | The boss has given us a bottle or I don't know what he was giving, like a bottle of wine. |
0:31.3 | If I win the contest, she was a nice lady. |
0:31.9 | She was elderly. |
0:34.8 | And she said, could you guys leave me a review real quick? |
0:36.7 | And here's what I like to do. |
0:39.2 | Give something meaningful that means a lot to the technicians. Hey, listen, the boss has taken us out bowling. He doesn't really go out |
0:44.5 | all the time. He's taken just four of us. And it would really mean a lot to me if you left me |
0:49.6 | a review. People want to hear a reason why to leave a review and a purpose and they want to do it for the person they're doing it for. |
0:56.7 | Welcome to the Home Service Expert, where each week Tommy chats with world-class entrepreneurs and experts in various fields, like marketing, sales, hiring, and leadership, to find out what's really behind their success in business. |
1:12.7 | Now, your host, |
1:21.6 | the Home Service Millionaire, Tommy Mello. Welcome back to the Home Service Expert Podcast. It's another great Q&A, December 2020. |
1:29.7 | Let's go through a few things. |
1:33.7 | If you haven't bought the book, it's homeservicemillioner.com for slash podcast. |
1:35.9 | If you haven't got the course, it's course.horsvot homeservice millionaire.com. |
1:40.1 | And if you have not entered into the home service Expert Facebook group, it's a free Facebook group, |
1:46.9 | and it's somewhere you can go to ask questions. |
... |
Transcript will be available on the free plan in -796 days. Upgrade to see the full transcript now.
Disclaimer: The podcast and artwork embedded on this page are from Tommy Mello, and are the property of its owner and not affiliated with or endorsed by Tapesearch.
Generated transcripts are the property of Tommy Mello and are distributed freely under the Fair Use doctrine. Transcripts generated by Tapesearch are not guaranteed to be accurate.
Copyright © Tapesearch 2025.