Fueling Business Growth with Memberships

The Home Service Expert Podcast

Tommy Mello

Business, Management

4.8 • 705 Ratings

🗓️ 9 February 2024

⏱️ 68 minutes

🔗️ Recording | iTunes | RSS

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Summary

Jacob Meltzer is the owner and operator of Keep It Cut, a chain of men's hair salons that specializes in offering Unlimited Haircut Memberships. Throughout his life, he has dedicated himself to student leadership development and property management and then transitioned to running his personal business full-time, showcasing his role as a serial entrepreneur.

In this episode, we talked about service industries, customer experiences, scaling strategies, memberships...

Transcript

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0:00.0	I think that's huge. I mean, aligning, I think you said it pervigalides, it's aligning your team
0:04.3	goals with your goals. We always said when we started the business, our goal wasn't just to make
0:09.0	a lot of money. Our goal was to build a sustainable business that really wasn't built on the
0:13.1	backs of our employees, but was built with them. And so every decision we make, we try to be in
0:17.7	line with that. You know, we think about dress code. What's good for them? What's good for us?
0:21.2	We think about pay.
0:22.1	What's good for them?
0:23.0	What's good for us?
0:23.9	Because if you can align that,
0:25.3	100%.
0:25.9	Then your culture is built together and people want to come to work every day.
0:29.1	They're excited to.
0:30.6	And that excitement feeds right into the clients. You know, if you don't have happy staff in our business and they're in your clients face 24
0:37.6	hours a day, you're not going to have happy clients either.
0:39.9	Welcome to the Home Service Expert, where each week, Tommy chats with world-class entrepreneurs
0:45.7	and experts in various fields, like marketing, sales, hiring, and leadership, to find out
0:51.4	what's really behind their success in business. Now, your host,
0:56.2	the Home Service Millionaire, Tommy Mello. Before we get started, I wanted to share two
1:04.3	important things with you. First, I want you to implement what you learned today. To do that,
1:08.8	you'll have to take a lot of notes, but I also want you to
1:11.6	fully concentrate on the interview. So I ask the team to take notes for you. Just text
1:16.6	notes, N-O-T-E-S, to 888-526-1299. That's 888-526-1299, and you'll receive a link to download the notes from today's episode.
	...

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