4.8 • 705 Ratings
🗓️ 3 March 2023
⏱️ 47 minutes
🧾️ Download transcript
John Ruhlin is the co-founder of the Ruhlin group, and is the world's leading authority for maximizing customer loyalty through radical generosity. An entrepreneur and international keynote speaker, he is also the author of Giftology: The Art and Science of Using Gifts to Cut Through the Noise, Increase Referrals, and Strengthen Retention.
In this episode, we talked about company culture, human resource management, franchising, relationship building…
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0:00.0 | I would just say that it talked about cold plunges and whatever else. |
0:03.1 | A lot of people have. |
0:04.0 | The gratitude journal, hey, I feel gratitude. |
0:06.1 | Gratitude isn't a feeling, it's an action. |
0:08.5 | So if there's relationships that have helped you build a business, get you a job, |
0:12.7 | pass professors, teachers, coaches, go take once a day and show gratitude and do gratitude |
0:19.2 | to the people that have, you get where you're going, and the people that have you get where you're going |
0:21.4 | and the people that are joints that get you to the next level go do it don't talk about it |
0:27.2 | don't just feel it take action welcome to the home service expert where each week |
0:33.1 | tommy chats with world-class entrepreneurs and experts in various fields, like marketing, sales, hiring, and leadership, to find out what's really behind their success in business. |
0:44.4 | Now, your host, the Home Service Millionaire, Tommy Mello. |
0:51.4 | All right, we're live here in St. Louis, John Ruland, just brought us coffee. Amazing. |
0:58.4 | Listen, I love what you're doing out there. I love getting to know you. We met at a hundred million mastermind. |
1:05.5 | And I'm like, man, I read your book. I just started shooting the shit. |
1:10.4 | Like four hours. |
1:11.8 | We ended up talking quite a bit. |
1:13.7 | And it seems like there's a lot more than just giftology because you're a connector. |
1:19.0 | If you had to pick one word to describe John Rulin, what would it be? |
1:23.0 | I mean, great dad that would be daddy maybe, but outside of family. |
1:27.1 | Outside of family and being a husband, |
1:29.0 | Biler. I mean, connectors, I think a part of it, but I think at a core level, like, a great life, |
1:36.3 | it's great relationships. And so I would say, I'd probably put uncommon relationships. I think that |
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