5 • 867 Ratings
🗓️ 22 January 2025
⏱️ 5 minutes
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Welcome to Build where we talk about the lessons I have learned in scaling big businesses, gaining millions in sales, and helping our portfolio companies do the same. Buckle up, because we’re creating an unshakeable business.
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0:00.0 | I'd been in a job where I had a great culture and I looked forward to coming to work every day. |
0:03.9 | And I'd been in jobs where I had a terrible culture when I felt like I dreaded work every day. |
0:08.6 | And I said, if I'm going to start a company, I want it to be a place that makes it makes people's lives better and makes them excited to come to work rather than the opposite. |
0:17.5 | I always wanted to have a company with a great culture. I did not always have the |
0:21.6 | skill. Culture is a reflection of the person at the top. So if you want a certain kind of culture, |
0:27.8 | you need to be a certain kind of person that emulates that culture. The culture will never be |
0:32.8 | kinder than the leader. The culture will never be more direct than the leader. The culture will |
0:37.4 | never be harder working than the leader. And so the leader has to emulate the culture. The culture will never be more direct than the leader. The culture will never be |
0:37.7 | harder working than the leader. And so the leader has to emulate the culture. Like you are the |
0:42.4 | source. You have to reinforce the culture. A lot of people feel bad reinforcing something that |
0:49.6 | isn't performance based. And I realize that I have to pick apart the little things that don't |
0:54.9 | align with the culture because if I don't draw the line, who does? Culture is built through |
1:00.5 | a thousand details strung together, not any one big thing. Most companies, if somebody got |
1:05.5 | up and said, fuck you all, I hate you, that would go against their culture. And so it's just |
1:10.4 | like, to what degree are things |
1:12.5 | acceptable or not? And that's what culture is. Culture is not stagnant. It exists almost like on it. |
1:19.8 | It's like a pendulum. It swings. It goes maybe a little this way. Then you're like, oh, it's a little |
1:24.1 | too far. I'm going to bring it back this way. And the goal is always to get it in the middle, but it never remains in the middle. |
1:30.3 | It's always slightly moving. And so it's fluid. It's not something that's going to be the same |
1:35.6 | forever. And that's not a bad thing. You can make money without having a culture. I think |
1:40.4 | building a community, building a team, I don't think a team can be built without culture. |
1:47.3 | Because a team is a group of individuals that abide by certain principles, a code of conduct, and standards, whether the coach is there or not. |
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