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The Home Service Expert Podcast

Role-Playing Sales Objections: Pro Sales Tactics That Work

The Home Service Expert Podcast

Tommy Mello

Business, Management

4.8705 Ratings

🗓️ 29 November 2024

⏱️ 68 minutes

🧾️ Download transcript

Summary

Brian Burton is the General Manager of Benjamin Franklin Plumbing Phoenix and the host of the Waste No Day Podcast. He previously served as VP of Sales for One Hour Heating and Air Conditioning of Southeast PA and was an Operations Manager at Rohrer’s Mister Sparky Electric. 

Logan Altland is the #1 salesman at Mister Sparky, holding the position for two consecutive years, and brings over a decade of experience as an electrician.

In this episode, we talked about sales tactics, customer interaction, overcoming sales objections…

Transcript

Click on a timestamp to play from that location

0:00.0

we eliminate all that by giving you the upfront price up front so everything that goes into that

0:06.5

price that we give you our warranties that we stand behind that i personally stand behind my cell phone

0:12.5

number in case something goes wrong the drug testing and background checks so that you know

0:17.9

whether it's me or anyone else from our company, you only have the safest

0:22.4

people inside your home, whether you're here or not. Does that make sense? Yeah. Because oftentimes

0:27.8

people just leave the key under the mat for us. I mean, it's that level of care that we take with

0:33.1

the home. The warranty that we put behind a thing is forget industry standard.

0:38.8

It's unbeatable warranties that we put behind it.

0:42.3

And we're actually there for you when something happens because, hey, things happen.

0:45.6

We don't get perfect material all the time, as well as people who actually answer the phone when you need us.

0:51.6

Welcome to the home service expert, where each each week Tommy chats with world-class entrepreneurs

0:57.2

and experts in various fields, like marketing, sales, hiring, and leadership, to find out

1:03.0

what's really behind their success in business.

1:06.2

Now, your host, The Home Service Millionaire, Tommy Mello.

1:17.7

Thank you.

1:21.3

First, I want you to implement what you learned today.

1:24.1

To do that, you'll have to take a lot of notes, but I also want you to fully concentrate

1:28.2

on the interview, so I ask the team to take notes for you. Just text notes, N-O-T-E-S, to 888-5-26-1299. That's

1:39.2

888-5-26-1299, and you'll receive a link to download the notes from today's episode. Also, if you haven't

1:47.7

got your copy of my newest book, Elevate, please go check it out. I'll share with you how I attracted

1:52.7

and developed a winning team that helped me build a $200 million company in 22 states. Just go

1:57.7

to elevate and win.com for slash podcast to get your copy. Now let's go back

...

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