The 4 Core Principles of Leadership to Create Stellar Business Growth

The Home Service Expert Podcast

Tommy Mello

Business, Management

4.8 • 705 Ratings

🗓️ 3 February 2023

⏱️ 72 minutes

🔗️ Recording | iTunes | RSS

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Summary

Ken Haines was appointed CEO of the Wrench Group in 2016, transitioning from his role as the owner and CEO of Coolray, which he held since 2003. Ken brings with him 44 years of experience in the home services industry. Since becoming CEO of Wrench Group, Ken’s leadership has guided the company to become one of the largest, non-franchised home services companies in the United States, growing the organization from $165 million to $1 billion in 6 years.

In this episode, we talked about mergers and acquisitions, business growth, leadership, marketing, equity...

Transcript

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0:00.0	People don't need to understand the direction, the plan.
0:04.0	They also need the tools.
0:05.6	It's all about, we like to say, it's all about the man, not the land, right?
0:09.4	For a woman, but in this case, you know, inclusive sense, you know, it's amazing how
0:14.0	many folks go through business.
0:16.2	They don't write down a business plan.
0:18.1	They don't really have any personal goals.
0:20.7	And as a result, folks in the
0:22.4	direction, it's just kind of operating without this roadmap. Nobody really knows. Maybe you get lucky
0:26.9	you by now and then, but in the end, you're not going to get to where you want to get. But you've got
0:30.9	to communicate that strategy as well. People need to know where the company's going.
0:35.3	Welcome to the Home Service Expert, where each each week Tommy chats with world-class entrepreneurs
0:40.8	and experts in various fields like marketing, sales, hiring, and leadership to find out what's
0:46.9	really behind their success in business.
0:49.9	Now, your host, the Home Service Millionaire, Tommy Mello.
0:54.1	Welcome back to the Home Service Millionaire, Tommy Mello.
0:59.0	Welcome back to the home service expert.
1:01.0	Today, I got a good buddy of mine.
1:03.1	This guy's a genius in home service.
1:06.1	Ken Haynes is visiting from the Atlanta market.
1:10.3	He's an expert in marketing, operations, resources, and support.
1:14.2	Leadership, mergers, and acquisitions, and business growth.
	...

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