high performers that become leaders that kind of push from out in front, they tend to be very

competitive. They tend to not take no for an answer. They tend to be very charismatic and being

able to share their vision. But what sometimes gets lost in that process is that they take total responsibility for delivering the results

and leading with their passion, but sometimes forget that along the way, their job is actually

to build, is not to deliver the result, but to curate leadership teams that deliver the result.

Welcome to the Home Service Expert,

where each week Tommy chats with world-class entrepreneurs and experts in various fields,

like marketing, sales, hiring, and leadership,

to find out what's really behind their success in business.

Now, your host, the Home Service Millionaire, Tommy Mello.

Welcome back to the Home Service expert. I got a really special guest. I'm really,

really excited about today. The Mr. Famous Keith Mercurio, he's an expert in sales,

leadership, communication, training, and development. He's based out of Wilmington, North Carolina. He's a service tight senior director of executive success. He started that about two years ago. He's the founder and CEO of Ethical Influence Global. And in the past, he worked with Next Star. He was the director of training.

For more than seven years, he was at Next Star where he built and refined over 20 transformational

training programs, oversaw the development of 15-person training staff, conducted over 120 events per

year, and trained over 7,000 people annually.

Quite the resume there, Keith.

That's very nice you to say.

I laugh about that resume because it's tailor made for like one thing in this world and it's what I do right now at Service Titan.

And so having come from the industry,

it's kind of funny how I managed to meander my way into this place in life. It was certainly a non-linear

path. You know, from every angle, all I hear is just amazing things about you. This is what we're

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