The Perfect Scam

In this bonus episode, Bob sits down with Josh Margolin, writer and director of the action/comedy film, Thelma, to discuss Josh’s real-life inspiration – his 104-year-old grandmother, Thelma, and her frightening experience as a scam victim. Josh took the experience to heart, especially because the criminal pretended to be him. Thelma is winner of the 2025 AARP Movies for Grownups Award for the Best Intergenerational Movie.

Transcribed - Published: 25 April 2025

In this bonus episode, Bob sits down with Josh Margolin, writer and director of the action and comedy film, Thelma, to discuss Josh’s real-life inspiration – his 104-year-old grandmother, Thelma, and her frightening experience as a scam victim. Josh took the experience to heart, especially because the criminal pretended to be him. Thelma is winner of the 2025 AARP Movies for Grownups Award for the Best Intergenerational Movie.

Transcribed - Published: 25 April 2025

Jordan is a star athlete and homecoming king who is packing for a beach vacation when he receives a message on Instagram. The account is of an attractive girl named Dani. Jordan exchanges flirty messages with her, and eventually, she convinces him to send an explicit photo of himself. That's when everything changes. Dani threatens to send the photo to his family and friends if he doesn't pay $1,000. Jordan tragically sees no way out and dies by suicide. Law enforcement tracks the crime to brothers in Nigeria, and in a landmark case, extradites them to the US where they are convicted and sentenced. Jordan's parents share his story in hopes of preventing similar tragedies.

Transcribed - Published: 18 April 2025

In part 2, US Postal Inspector Cory McManus is hot on the trail of criminals running an elaborate romance scam network. After identifying dozens of victims, he arrests two suspects who've been acting as money mules. They quickly give up information about how the scam works and the name of the ringleader, Wisdom Onyobeno, who lives in Atlanta. Onyobeno's many victims finally get justice when he pleads guilty and is sentenced to 10 years in federal prison.

Transcribed - Published: 11 April 2025

When Debbie's mother passes away suddenly, she is not prepared for what she finds. While sorting through financial records and paperwork, she discovers correspondence with the US Postal Inspection Service and letters to a victim's advocate. Debbie learns that her mother was hiding the painful secret that she was the victim of a romance scam that had stolen over $400,000 from her. But a US Postal Inspector is putting together the pieces to catch the ringleader of the elaborate, wide-ranging romance scam empire that is stealing millions of dollars from dozens of victims. Will Debbie get justice for her mom?

Transcribed - Published: 4 April 2025

In this 2021 episode, when Shirley Gibson learns that her property in Miami’s historic West Grove neighborhood has been sold by someone using a forged deed, she is determined to fight. Working together with journalist Phil Prazen and lawyer David Winker, they uncover an elaborate real estate scam targeting dozens of elderly property owners in this historically Black neighborhood. Law enforcement is soon on the trail of the criminals, but will Shirley get her land back?

Transcribed - Published: 28 March 2025

In this 2021 episode, Miami’s historic West Grove neighborhood has recently become a hot real estate market. So hot, in fact, that it has attracted the attention of scammers. It wasn’t always so. Shirley Gibson’s family has owned property in West Grove since her great-grandmother immigrated from the Bahamas over 100 years ago. Now in her 80s, Shirley had hoped to pass on the property to her niece and nephew. But when Shirley goes to pay her taxes one day, she learns that her property has been sold without her knowledge for $230,000. When another of her properties shows up on Zillow, it becomes clear this is not a fluke but an elaborate real estate scam, targeting property owners in this historically Black neighborhood.  

Transcribed - Published: 21 March 2025

Suzi and Gary retire to Tucson and find the perfect house with a less-than-perfect kitchen. They love to cook and entertain, so they put their energy and money into renovating their dream kitchen. Construction starts and is going smoothly until the payment for cabinets is due. The designer requests immediate payment by wire transfer, but a week later they discover that the designer never received the payment. Suzi and Gary discover that they are the victims of a BEC (business email compromise) scam.

Transcribed - Published: 14 March 2025

Retired priest, Father Robert Banzin, has devoted his life to the service of others. Now in his 80s, he continues to preach every Sunday at his Chicago-area parish. Father Bob, as he is known in his community, gets an alarming email claiming that his PayPal account had been used for a purchase on eBay. Concerned, he calls a number he believes to be PayPal's customer service and is informed that his bank account has been compromised. Within weeks, every penny of his life savings had been stolen. But all is not lost, as former students and parishioners rally to support him.

Transcribed - Published: 7 March 2025

In part 2, Chris and his family try without success to stop their father, Alfred, from sending money to a series of criminals he met online – some claiming to need medical care and one even impersonating WWE wrestler Alexa Bliss. One day when Alfred comes to him asking for a $5,000 loan, Chris thinks it could be a turning point. The optimism is short-lived, however, as Alfred's story will soon take an even more tragic turn.

Transcribed - Published: 28 February 2025

When Alfred's sons notice unusual transactions on their dad's bank statements, they start asking questions. But Alfred's reaction tells them that there is much more to the story than he is letting on. The family spends the next several years trying desperately to disentangle their father from various scams, one even involving an online romance with an impostor posing as WWE wrestler Alexa Bliss.

Transcribed - Published: 21 February 2025

After 25-year-old Niki Hutchinson loses her mother, she uses some of her inheritance to start fresh in California. Not knowing anyone, she does what many people do today and joins a dating app to make connections. She develops a friendship with a man named Hao and, in time, he offers to teach her how to invest in cryptocurrency. With some small successes and lots of encouragement from Hao, she dives in and invests her inheritance, plus some of her dad’s money as well. That’s when her friend becomes less helpful.

Transcribed - Published: 14 February 2025

When Cathy's disabled husband loses his Medicaid coverage, she must look for a job to help pay the rent. The retired Army Reserve veteran has impressive work experience, so when she puts her resume online, she almost immediately gets an offer. The job is for a shipping company, receiving, inspecting, and forwarding packages, and it allows her to work from home while caring for her husband. It seems like the perfect job for a while, but when they offer her a promotion to purchasing agent, it could end up putting their home in jeopardy.

Transcribed - Published: 7 February 2025

80-year-old David lives in a tight-knit community, frequently helping his neighbors with yard care and other tasks. So when he gets a knock on the door from two brothers claiming they are working on his neighbor's home, and noticed a hole in his roof, David agrees to let them fix it. But one repair turns into many as the brothers find more and more work that needs to be done on his house. David's daughter is suspicious, and when she finds out that the work has cost her father over $450,000, she jumps into action to help catch the criminals.

Transcribed - Published: 31 January 2025

Rodney Baldus, a retired truck driver from Minnesota, believes he is the recipient of a large inheritance belonging to his late wife. The inheritance is in Italy, but he is told he must first fly to Africa to sign papers before going on to Italy. Since his travel expenses are all paid for, Rodney is not suspicious of criminal activity. Unfortunately, Rodney is now sitting in a crowded jail cell in Mozambique with little hope of ever getting out, and his daughter, Nicole, fears for her diabetic father's life. Rodney is what is sometimes called a blind mule, a victim who was persuaded to transport money or contraband for a criminal gang, an unwitting participant in a serious crime. Journalist Mariana van Zeller, host of National Geographic Television's Trafficked, tells his story.

Transcribed - Published: 24 January 2025

Ray is retired but always looking for interesting opportunities. So, when he gets a cold call from a whiskey brokerage firm asking if he wants to invest in some of the world's rarest whiskeys, he's intrigued. He meets with a wealth manager, Casey Alexander, who is well-mannered and professional. Ray feels confident investing over $300,000 in whiskey, although around this time, the investment scheme catches the attention of a U.S. attorney and the FBI.

Transcribed - Published: 17 January 2025

In this 2023 episode, YouTube star Kitboga has turned scam baiting into performance art, delighting his 3.6 million followers with his many characters and laughs at the expense of online criminals. It started out as pure curiosity, and a way to avenge his grandparents who'd been victims of scams, but along the way, he's helped return money and hijacked accounts to victims, and he's taught a lot of viewers how online scams work. Bob sits down with Kitboga for a humorous and enlightening conversation. 

Transcribed - Published: 10 January 2025

In this 2022 episode, host Bob Sullivan welcomes special guest Alexis Conran. Conran’s insight into the mind of a con man comes from acting as one on the popular BBC show The Real Hustle. On the series, Conran, an actual trained magician, and his team perpetrate scams on unsuspecting consumers and then reveal the crimes to the victims (now in the hundreds), all in the name of educating the public. Conran discusses what he’s learned about the criminal mindset and what he has identified as the elements of deception.

Transcribed - Published: 20 December 2024

We use our smartphones for just about everything these days, and that makes them a prime target for scammers. Online banking often relies on a code sent in a text message to verify the account holder's identity, but criminals have figured out a way to impersonate the phone and intercept these messages. This is exactly what happens when Jeff receives an SOS message on his phone, and before the day is over, thieves steal tens of thousands of dollars from him. The good news is, there's a simple thing we can all do to safeguard our phones and our accounts today.

Transcribed - Published: 13 December 2024

Imagine you've just had everything stolen from you by a ruthless scammer. You are wondering how you will pay your bills, maybe even have enough money to buy food. And then a bill arrives from the IRS – you owe taxes on the stolen money. Unfortunately, scam victims across the country are getting hit with huge tax bills thanks to a change in the tax code a few years ago. In this episode, you'll meet Chester, a retiree from California who is living this very nightmare right now, as well as the lawmakers working on the bipartisan effort to change the tax code.

Transcribed - Published: 6 December 2024

Thanksgiving is a time for sharing food with family and feeling grateful. It means a lot to Georgete, a struggling mom who just wants to make the holiday special for her kids. She relies on SNAP (Supplemental Nutrition Assistance Program) benefits to get by, and when her Thanksgiving dinner is essentially stolen from her, she is devastated. The theft is part of a highly organized crime and Georgete is one of hundreds of thousands of victims, resulting in $150 million of taxpayer money stolen by criminals. And the scam is still happening all over the country, hurting an already vulnerable population.

Transcribed - Published: 22 November 2024

Alice hires a local handyman, Joey, as a live-in caregiver after her shoulder surgery. She recovers, but soon COVID-19 hits, and Joey, who is down on his luck, stays on to help around the house. Alice has known Joey for years and trusts him completely. But one morning when she opens her monthly bank statement, everything about her relationship with Joey changes.

Transcribed - Published: 15 November 2024

Debbie, a Colorado native and mother of three adult children, leads a fulfilling life of travel, salsa dancing and volunteer work. While her life is full, she would like to have someone to share it with. So, Debbie looks for love online and meets a seemingly great guy named Russell who claims to be a successful businessman. After weeks of daily texts and phone calls, they plan to meet. That’s when things get complicated – Russell, who is dealing with a work crisis overseas, needs her help to make some bank transfers. As a seasoned international traveler, Debbie is familiar with the nuances of accessing money when out of the country and she knows he’ll be good for it if she lends him the money. However, Russell doesn’t turn out to be who he says he is. After Russell steals almost $60,000 from her, Debbie bravely decides to tell her story.

Transcribed - Published: 8 November 2024

It’s a typical busy day for Amanda as she sees her teenaged daughter off to work. But five minutes later, everything changes when she receives a call from a local number and hears her daughter’s voice crying. A man comes on the line with a chilling threat for Amanda if she doesn’t do exactly what he says. Technologies like AI are making virtual kidnappings and similar scams easier than ever for criminals. Bob talks with Vijay Balasubramaniyan about this ever-evolving technology and how listeners can protect themselves.

Transcribed - Published: 1 November 2024

Dennis, an 82-year-old proud father and grandfather, makes a connection with a woman he meets on Facebook named Jessie. Jessie claims to have made a lot of money through crypto investments and offers to teach Dennis how she did it. Having developed a trusting relationship with Jessie and hoping to build an inheritance for his family, Dennis decides to invest his savings. When it is revealed that the investments are a scam and Jessie is a fraud, a devastated Dennis takes his own life. Now his son and daughter share his story in hopes of reaching just one person who might be going through a similar situation. 

Transcribed - Published: 25 October 2024

In this 2019 episode, Marlene is enjoying the Atlantic City boardwalk with a friend when a young woman approaches her. The woman introduces herself as Savannah and offers to give Marlene a psychic reading. Figuring it will cost her just a few dollars, Marlene takes her up on the offer. Savannah takes Marlene back to her shop. During the reading she picks up on many of the troubles Marlene is facing in her personal life. Having gained Marlene’s trust, Savannah offers her various items for sale in the shop, promising that they will solve her problems. Marlene chooses a few things within her budget to purchase and starts to leave. But Savannah’s not done with her yet. She gives Marlene her phone number with an offer to continue to help her. It all seems innocent to Marlene, but this chance encounter with a boardwalk psychic will morph into a long, complex relationship that will leave her nearly broke.

Transcribed - Published: 18 October 2024

In Part 2 of this 2022 episode, Darlene Asher, as the head of her local dart league, has been leading the charge to help Jeremiah Jon Smith, who they believe is dying from cancer. But when Jeremiah’s wife leaves him, she shares her doubts with Darlene about his illness. A police investigation reveals the devastating truth: Jeremiah has been faking his cancer and exploiting his friends' generosity in order to line his pockets.

Transcribed - Published: 11 October 2024

In this 2022 episode, Darlene Asher is the head of her local Minnesota dart league, a close-knit group of dart enthusiasts who rally around champion dart player Jeremiah Jon Smith when they learn he is dying from cancer. They raise thousands through fundraisers and a GoFundMe page, going as far as paying for Jeremiah’s wedding. It seems like they’re doing the right thing, so why does Darlene have doubts?

Transcribed - Published: 4 October 2024

Kim is grieving the tragic death of her son, who was serving in the Army, when she learns that she is the sole beneficiary of his military death benefit. To help with financial decisions at such a vulnerable time, an adviser named Caz Craffy is offered by the military. Kim plans to use the money to buy a home, but Craffy insists that she make investments in stocks of specific interest to him. One day Kim is contacted by the FBI and learns that Craffy is under investigation for redirecting military benefits to investments that pay him high commissions.

Transcribed - Published: 27 September 2024

Neill is a successful ER physician and business owner who has regrets after a recent missed investment opportunity that proved to be lucrative. So he jumps on board after meeting Clinton Herzog who is offering buy-ins for his dental clinic chain in Austin, Texas. Unfortunately, this new investment opportunity turns out to be a classic Ponzi scheme and Clinton disappears with hundreds of thousands of dollars from the doctor and his friends.

Transcribed - Published: 20 September 2024

The Publishers Clearing House Sweepstakes is famous for showing up at winners’ homes with a giant check and transforming lives. So when Kathy receives a call from someone claiming to be from Publishers Clearing House, saying that she’s the next lucky winner, she begins dreaming of all the good she can do for her friends and family. However, after several months of empty promises and tens of thousands of dollars in “taxes” that she must pay upfront, a concerned neighbor convinces Kathy to go to the police.

Transcribed - Published: 13 September 2024

When Penny signs up for a few magazine subscriptions, she thinks she is helping some kids with a school fundraiser. Little does she know that it will lead to years of harassment from telemarketers and the theft of much of her savings. But it will also lead Penny and her sister Nancy to help bring down a 20-year conspiracy that robbed more than 150,000 victims nationwide of millions of dollars.

Transcribed - Published: 6 September 2024

In this 2021 episode, an IT professional in the UK who goes by the alias Jim Browning is battling cyber scams. Fed up with robocalls disrupting his day, Jim decides to fight back. As con artists try to scam him, Jim uses his professional training to reverse engineer his way into their computers. With the ability to see everything on these computers, Jim works to thwart their operations and save potential victims.

Transcribed - Published: 30 August 2024

In this 2021 episode, credit card scammer Lisa Reid’s methods are sophisticated, creative and callous. After gaining credit card information from the wealthy seniors she targets, Lisa goes on lavish shopping sprees at high-end retailers, leaving her victims with bills of hundreds of thousands of dollars. But when one of her victims teams up with the FBI, this credit card con queen is finally brought to justice.

Transcribed - Published: 23 August 2024

Summer is the prime time for road trips. And as more people are out there on the roads, scammers are eager to cash in. Drivers across the country are receiving fraudulent text messages claiming they have unpaid tolls. In this bonus episode, Bob invites Eva Velasquez from the Identity Theft Resource Center to discuss this trending scam.

Transcribed - Published: 16 August 2024

Volunteer firefighters are vital to the communities they serve, selflessly giving up their time to provide lifesaving emergency fire, rescue and medical services. So, when the Volunteer Fire Department in Rockville, Maryland, are targeted by a scammer while they are in the process of purchasing two new ambulances, the community comes together to their rescue.

Transcribed - Published: 9 August 2024

Daniel no longer lives in his hometown of Fairfield, Connecticut, but he still owns a plot of land that was essentially his childhood backyard. When he returns to visit a sick friend, he is shocked to find that a developer has cleared the trees and is halfway through building a luxury home on his property. But how could something like this happen, when the land was never up for sale? Daniel learns how a criminal with forged documents impersonated him and completed the sale without his knowledge.

Transcribed - Published: 2 August 2024

Lori is enjoying her early retirement, pursuing her hobbies and caring for her animals in rural Ohio. One day, a call from someone claiming to be from the Social Security Administration leaves her rattled. He says her information has been compromised and she must work quickly to convert her money into gold bars. What happens next is part of the dangerous trend of online crime leading to in-person, real-life meetings with money mules.

Transcribed - Published: 26 July 2024

Phillip and his family are planning a move from Las Vegas to Denver and need a new place to live quickly. He finds the perfect rental house on Craigslist but he doesn’t want to take any chances and flies to Denver to tour the home with the real estate agent. A few days after he moves in, a woman knocks on the door claiming she has also rented the house. They realize this is more than just a crazy mix-up when a second person arrives expecting to move in.

Transcribed - Published: 19 July 2024

Michael and Kelli are empty nesters after their three adult children move out, and they aren’t prepared for how quiet and lonely the house becomes when their two dogs suddenly die. The couple turn to the internet, looking for a puppy to help fill the void left in their home and their hearts. Instead of finding a companion, the couple are targeted by criminals who steal almost every penny of their life savings.

Transcribed - Published: 12 July 2024

Lindsay, an Army veteran and single mother of a young daughter with cystic fibrosis, is taking a much-needed day to reconnect with an old friend over a game of golf. A friendly older man named Rob asks to join them. As they spend the afternoon on the golf course, he tells them that he spends his time raising money for various charities. He even knows of some great opportunities for fundraising for two causes close to Lindsay’s heart: wounded veterans and cystic fibrosis. But as soon as she hands over the money, Rob stops returning her phone calls.

Transcribed - Published: 28 June 2024

In part 2 of this 2021 episode, Rookie FBI agent Mike meets 80-year-old Alan, who has sent $600,000 to “friends” he met online. Typically, international scammers are notoriously hard to prosecute. After hearing that Alan visited the scammers in the Middle East and Africa, though, Mike senses a unique opportunity to lure the con artists to the United States. The pair devise a scheme so that the swindlers can be arrested and convicted of their crimes.

Transcribed - Published: 21 June 2024

In this 2021 episode, after 80-year-old Alan returns from a trip to the Middle East and Africa, where he visited new “friends” he made online, his wife grows suspicious that he’s involved in a scam and contacts the FBI. That’s when rookie FBI agent Mike gets involved. Over the next nine months, Alan becomes Mike’s informant as they work to prosecute scammers who aren’t even on American soil.

Transcribed - Published: 14 June 2024

In part 2, James is becoming suspicious of the people who are “helping” him sell his Lake Tahoe time-share. After several months of paying fees, he learns that he’s in the middle of a common, and dangerous, time-share resale scam. The people he thinks are real estate agents are actually members of a notorious Mexican cartel who have shifted their business from drug trafficking to the even more lucrative business of scams.

Transcribed - Published: 7 June 2024

When James receives a call from a company offering to sell his Lake Tahoe time-share, he jumps at the chance to off-load it. They find a buyer in Mexico and draw up a contract through an escrow company in New York City. James is told he only has to pay a fee to transfer the property, which will be reimbursed by the buyer. Unexpected fees and expenses continue to pile up, but James does not get any closer to completing the sale. Little does he know that his time-share sale is connected to a dangerous Mexican drug cartel.

Transcribed - Published: 31 May 2024

Jody and her husband love to travel, and they love to save up credit card reward points to make their family vacations more affordable. When they start getting notifications that some of their points have been redeemed without their permission, they are led on a monthslong ordeal to secure their accounts from criminals who are turning those hard-earned points into cash.

Transcribed - Published: 24 May 2024

The pandemic is tough for Victor’s small business, but the loan he receives from the Paycheck Protection Program is a lifeline. Years later, he receives a call from someone claiming to be from the sheriff’s office. The caller says Victor's loan application has been flagged as fraudulent and he must pay the money back right away or face arrest. Victor doesn’t realize that his loan information is public and easily accessible to scammers, who use it to their advantage.

Transcribed - Published: 17 May 2024

Lorraine is grieving her father when she receives a letter claiming to be from Florida Power & Light notifying her to contact them. A kind "operator" named Anna walks her through the process of switching the account from her father to setting up a new one in her name and paying a deposit. A few weeks later, a notice from the real Florida Power & Light arrives in Lorraine’s mailbox and she realizes Anna wasn’t who she said she was. The criminals have gotten away with the $300 deposit, and the information they have stolen is much more valuable.

Transcribed - Published: 10 May 2024

Amid quickly changing technology and social trends, criminals are constantly developing new methods of defrauding consumers. In this bonus episode, Bob talks with Amy Nofziger of the AARP Fraud Watch Network Helpline to discuss six of the fastest-growing scams. These include new forms of check fraud, celebrity impersonation, sweepstakes and grandparent scams, along with the technology of voice printing and scams related to the upcoming summer Olympics.

Transcribed - Published: 3 May 2024

The criminal side of the internet, the Dark Web, is unknown to most of us. This week’s guest, criminologist David Maimon, takes us behind the curtain into a world where criminals talk to one another anonymously and the personal identifying information of thousands of unsuspecting victims is up for sale. Learn how Maimon’s research warns of emerging trends and how consumers can protect themselves.

Transcribed - Published: 26 April 2024