A podcast where an engineer (Alex Allain, CTO @ U.S. Digital Response) and salesperson (Peter Ahn, Tech sales coach) demystify what it means to build meaningful business relationships in the modern age.
Send us a text Peter and Alex dive into Peter's thoughts on design partnerships and their impact on startups. They discuss: The pressure from VCs to sign more design partnersWhy not all design partnerships are helpfulWhy you should charge for design partnershipsWhen free design partnerships are acceptableThe value of saying no to certain design partnersTo get more sales advice from Peter, Subscribe to his YouTube Channel, check out Peter Ahn Sales School and get added to his newsletter for bi...
Transcribed - Published: 16 April 2025
Send us a text Peter and Alex dive into Peter's thoughts on design partnerships and their impact on startups. They discuss: The pressure from VCs to sign more design partnersWhy not all design partnerships are helpfulWhy you should charge for design partnershipsWhen free design partnerships are acceptableThe value of saying no to certain design partnersTo get more sales advice from Peter, Subscribe to his YouTube Channel, check out Peter Ahn Sales School and get added to his newsletter for bi...
Transcribed - Published: 16 April 2025
Send us a text In this repurposed episode from Peter's YouTube channel, he sits down with Hyperbound's cofounders Sriharsha Guduguntla and Atul Raghunathan. They discuss: The evolution of AI in salesHow to actually evaluate AI tools (without getting caught in the hype)The challenges and rewards of navigating founder-led salesThe state of diversity within tech salesOther AI platforms Sriharsha and Atul are keeping an eye onYou can try Hyperbound for free here. To get more sales adv...
Transcribed - Published: 8 April 2025
Send us a text In this repurposed episode from Peter's YouTube channel, he sits down with Hyperbound's cofounders Sriharsha Guduguntla and Atul Raghunathan. They discuss: The evolution of AI in salesHow to actually evaluate AI tools (without getting caught in the hype)The challenges and rewards of navigating founder-led salesThe state of diversity within tech salesOther AI platforms Sriharsha and Atul are keeping an eye onYou can try Hyperbound for free here. To get more sales adv...
Transcribed - Published: 8 April 2025
Send us a text As a solo host, Peter tries his best to fill Alex's shoes :) He sits down with YC W24 founders of Centralize, Rachit Kataria and William Wang, to discuss their founder-led sales journey and approach. They discuss: Their approach to relationship-based sellingThe challenges and opportunities of selling to GTM leadersCreative outbound strategies they've leveragedHow they think about hiring their first sellerVisit Centralize's website to learn more about Rachit and William's ...
Transcribed - Published: 6 March 2025
Send us a text Waseem Daher (Ex-Dropbox and Founder of Pilot.com) sits down with Peter Ahn and Alex Allain of Decoding Sales to discuss learnings from his founder-led sales journey. They discuss: • The importance of founders being involved in closing a startup's first customers • How to think through hiring your first salesperson • What the right profile is for sales hire #1 • How to know when to fire salespeople who aren't working out • Lead gen tactics for startups and the power of w...
Transcribed - Published: 5 February 2025
Send us a textAt the end of the year, Peter and Alex look back on what Peter's learned coaching startups and three places he's changed his mind.They cover: Peter's new thoughts on BANT and MEDDIC as discovery and sales qualification frameworks. (Originally discussed in the BANT and MEDDIC episode from December of 2022)Why Salesforce may not be the best CRM to start with if you're an early stage founder (originally discussed in in the CRM 101 episode from 2021)The changing archetype of wh...
Transcribed - Published: 19 December 2024
Send us a textHaving all worked together on Dropbox for Business, Tido, Alex, and Peter share a special bond and respect for building the foundational elements of enterprise sales at Dropbox when it was still seen as a consumer brand. Now, as founder and CEO of Koala (getkoala.com), Tido shares his learnings, obstacles and opportunities that all founders who are learning enterprise sales for the first time should tune into. They discuss: Early challenges Tido faced learning to ...
Transcribed - Published: 29 October 2024
Send us a Text Message.Peter and Alex discuss founder-led sales mistake #2: Spending too much time on bad-fit leads. They dive into:What makes a bad-fit lead? How do you qualify for fit and what questions can you ask to get clarity around this?When are some examples you may continue working with non-ICP customers? How do you know when to eject out of a deal midstream?Learn more about Peter's bootcamp Sales Sprint and his founder-led sales community, Zero to Hero!
Transcribed - Published: 7 August 2024
Send us a Text Message.Peter and Alex discuss founder-led sales mistake #2: Spending too much time on bad-fit leads. They dive into:What makes a bad-fit lead? How do you qualify for fit and what questions can you ask to get clarity around this?When are some examples you may continue working with non-ICP customers? How do you know when to eject out of a deal midstream?Learn more about Peter's bootcamp Sales Sprint and his founder-led sales community, Zero to Hero!
Transcribed - Published: 7 August 2024
Send us a Text Message.Peter and Alex discuss one of the most common founder-led sales mistakes he's seen early stage founders make: assuming they have a brand when initiating outbound sales. They dive into: Why establishing a digital footprint ahead of going outbound is importantThe value of offering lead magnets and thought leadership content ahead of asking for a meetingWhy personalization may not be what it once wasHow to get your digital brand started and tips to start posting ...
Transcribed - Published: 16 July 2024
Send us a Text Message.Peter and Alex discuss one of the most common founder-led sales mistakes he's seen early stage founders make: assuming they have a brand when initiating outbound sales. They dive into: Why establishing a digital footprint ahead of going outbound is importantThe value of offering lead magnets and thought leadership content ahead of asking for a meetingWhy personalization may not be what it once wasHow to get your digital brand started and tips to start posting ...
Transcribed - Published: 16 July 2024
Send us a Text Message.Peter and Alex discuss the state of sales at large companies and what it means to scale authentic sales. They explore the following questions and topics:Can startup sales be relevant at large companies?Why sales training isn't working for large sales teams What Toyota's innovation with building cars has to do with salesWhat leaders at public companies can do to reimagine what sales means for their growth and brandLearn more about Peter's bootcamp Sales Sprint and h...
Transcribed - Published: 3 July 2024
Send us a Text Message.Peter and Alex discuss the state of sales at large companies and what it means to scale authentic sales. They explore the following questions and topics:Can startup sales be relevant at large companies?Why sales training isn't working for large sales teams What Toyota's innovation with building cars has to do with salesWhat leaders at public companies can do to reimagine what sales means for their growth and brandLearn more about Peter's bootcamp Sales Sprint and h...
Transcribed - Published: 3 July 2024
Send us a Text Message.Peter and Alex review the elements of an effective pitch:The elevator pitch and leaning into your origin story (regardless of what VCs will tell you)What makes a compelling pitch deck and how not to bore your prospect with deckwareTeasing a demo to sell the second meetingOther episodes referenced: Episode 32: BANT and MEDDICEpisode 3: Call LeadershipLearn more about Peter's bootcamp Sales Sprint and his founder-led sales community, Zero to Hero!
Transcribed - Published: 19 June 2024
Peter and Alex review the elements of an effective pitch:The elevator pitch and leaning into your origin story (regardless of what VCs will tell you)What makes a compelling pitch deck and how not to bore your prospect with deckwareTeasing a demo to sell the second meetingOther episodes referenced: Episode 32: BANT and MEDDICEpisode 3: Call LeadershipLearn more about Peter's bootcamp Sales Sprint and his founder-led sales community, Zero to Hero!
Transcribed - Published: 19 June 2024
After a break from recording, Peter and Alex are back at it with regular recordings. Catch-up to hear what Peter and Alex have been up to and how the state of play has changed within startup enterprise sales. Peter and Alex discuss:Standing out in a hyper competitive environmentThe importance of establishing founder brandingMulti-stakeholder sales in today's environmentThe role of AI in salesFounders mentioned on the episode for thought leadership examples:Victor Hunt, AvaJulian Par...
Transcribed - Published: 3 June 2024
Every day you're presented with moments where you can decide whether to take what's offered, or you can negotiate. Most of us take what's offered because it's comfortable and easy, but are you leaving something on the table? Peter and Alex share expert strategy for mastering negotiations with vendors, sales staff, contractors, and even friends. Learn to build stronger relationships, reach win-win outcomes and secure fairer deals for everyone, while also sharpening your your negotiation chops for those big ticket items. Learn actionable tactics, powerful phrases, and the key mindset to build your negotiation skill in everyday life and never feel taken advantage of again. This episode is sponsored by our friends at Salesroom who are building a video conferencing platform specifically for AE's and their buyers to build strong relationships in the virtual world. Built from the ground up specifically for sales interactions with video note-taking, real-time transcription and question detection, and AI-based recommendations, every feature of the platform is meant to help build rapport and trust. Go to salesroom.com to get access!
Transcribed - Published: 15 February 2023
BANT and MEDDIC are two popular sales methodologies. Learn what each of them are for, how to apply them, and how they help you create a more effective sales process. This episode is sponsored by our friends at Salesroom who are building a video conferencing platform specifically for AE's and their buyers to build strong relationships in the virtual world. Built from the ground up specifically for sales interactions with video note-taking, real-time transcription and question detection, and AI-based recommendations, every feature of the platform is meant to help build rapport and trust. Go to salesroom.com to get access!
Transcribed - Published: 12 December 2022
Sales and marketing teams need to be able to reach out to prospects cold. But prospects hate getting bombarded by irrelevant messages. What do you do with this necessary channel for building awareness for your company? Peter and Alex debate what makes cold outreach emails bad, what makes them effective, and look for common ground on what you should do if you want to make cold outreach emails that prospects don't hate. For more on outbound and how to be successful with cold outreach and cold calling, visit Belal Batrawy's #deathtofluff resource hub
Transcribed - Published: 3 October 2022
High inflation, negative GDP - possible recession? It doesn't matter what you call it, it matters what you DO. In this episode: 👀 Peter shares his view of the state of play and how sales teams should be reacting 🎯 How a recessionary environment forces you to up your game and what you need to do differently 🎱 How to forecast and adjust your quotas in the face of uncertainty 🤝What to do when a customer wants to renegotiate a contract due to layoffs or lost business
Transcribed - Published: 15 August 2022
Send us a Text Message.* How body language and subtle cues can tell you if a deal is on track - or not* How to take the initiative when you get clues that the conversation is going off-track* Cues to look for in a virtual sales environment* How to recreate casual "lobby moments" during a virtual callThis is our first video episode! Find it on YouTube: https://www.youtube.com/watch?v=rzNtJUyjKoAThis episode is sponsored by our friends at Salesroom who are building a video conferencing platform...
Transcribed - Published: 29 July 2022
* How body language and subtle cues can tell you if a deal is on track - or not * How to take the initiative when you get clues that the conversation is going off-track * Cues to look for in a virtual sales environment * How to recreate casual "lobby moments" during a virtual call This is our first video episode! Find it on YouTube: https://www.youtube.com/watch?v=rzNtJUyjKoA This episode is sponsored by our friends at Salesroom who are building a video conferencing platform specifically for AE's and their buyers to build strong relationships in the virtual world. Built from the ground up specifically for sales interactions with video note-taking, real-time transcription and question detection, and AI-based recommendations, every feature of the platform is meant to help build rapport and trust. Go to salesroom.com to get early access!
Transcribed - Published: 29 July 2022
Competition is a fact of life and business; in this episode, learn how to sell and win against your competitors. * How to understand what the competition is saying about your weaknesses - and turn it to your favor * Why understanding technology trends is crucial to winning deals against competitors * How to credibly undermine the competition - without seeming petty * Why and when it's OK to lose some deals * How to stay authentic when you're trying to beat the other guys This episode is sponsored by our friends at Salesroom who are building a video conferencing platform specifically for AE's and their buyers to build strong relationships in the virtual world. Built from the ground up specifically for sales interactions with video note-taking, real-time transcription and question detection, and AI-based recommendations, every feature of the platform is meant to help build rapport and trust. Salesroom is opening up access to their beta program. Go to salesroom.com to get early access! Enjoying Decoding Sales? Leave us a rating or review in your favorite podcasting app!
Transcribed - Published: 31 May 2022
Send us a Text Message.Virtual-first selling is here to stay--what does the future hold?How virtual-first and in-person sales will merge into a hybrid sales processWhen to stay virtual and when and how to leverage face-to-faceHow virtual sales unlocks access to high level prospectsKeeping a prospect's attention in a high-distraction selling environmentBuyer-friendly tactics made possible by the freedom of virtual callsPrevious episodes mentionedFuture of Sales post-COVID - https://www.buzzspr...
Transcribed - Published: 1 April 2022
Virtual-first selling is here to stay--what does the future hold?How virtual-first and in-person sales will merge into a hybrid sales processWhen to stay virtual and when and how to leverage face-to-faceHow virtual sales unlocks access to high level prospectsKeeping a prospect's attention in a high-distraction selling environmentBuyer-friendly tactics made possible by the freedom of virtual callsPrevious episodes mentionedFuture of Sales post-COVID - https://www.buzzsprout.com/1260710/episodes/8597153This episode is sponsored by our friends at Salesroom who are building a video conferencing platform, specifically for AE's and their buyers to build strong relationships in the virtual world. Built from the ground up specifically for sales interactions with video note-taking, real-time transcription and question detection, and AI-based recommendations, every feature of the platform is meant to help build rapport and trust. Salesroom is opening up access to their beta program. Go to salesroom.com to get early access! Enjoying Decoding Sales? Leave us a rating or review in your favorite podcasting app!
Transcribed - Published: 1 April 2022
Zoom fatigue, everyone has it because it's taken over our lives. But what makes a seller successful over Zoom? - Zoom etiquette for dealmakers. - Peter's stack rank of Zoom backgrounds (including the weirdest Zoom background he's ever seen). - How tools like Zoom and Slack work together to change the game. - Tips for successful - non-embarrassing - demoing over Zoom. Plus we try out publishing automated transcripts for the first time! Enjoying Decoding Sales? Leave us a rating or review in your favorite podcasting app!
Transcribed - Published: 28 February 2022
Send us a Text Message.If you build it, will they come? Maybe not. How do you build a modern outbound sales motion that brings in new customers?- Peter's moment of insight about the modern sales motion- How to go beyond cold prospecting- ...and how to do cold outreach without being obnoxious- Why you shouldn't think of inbound and outbound as completely independent- Peter's pep talk for a new rep doing outbound for the first timeFor more on outbound and how to be successful with cold prospect...
Transcribed - Published: 14 February 2022
If you build it, will they come? Maybe not. How do you build a modern outbound sales motion that brings in new customers? - Peter's moment of insight about the modern sales motion - How to go beyond cold prospecting - ...and how to do cold outreach without being obnoxious - Why you shouldn't think of inbound and outbound as completely independent - Peter's pep talk for a new rep doing outbound for the first time For more on outbound and how to be successful with cold prospecting, visit Belal Batrawy's #deathtofluff resource hub
Transcribed - Published: 14 February 2022
💸 How do you organize your sales team to scale? 🔗 The importance of aligning your product roadmap and sales org design. 📞 How do you share knowledge across sales teams and offices? 📍 The ways sales teams can specialize and how to tell it's time to specialize?
Transcribed - Published: 30 November 2021
How to navigate the modern sales tools suite to accelerate sales 🛫 What tools do you need beyond your CRM? 🤼 How to close deals faster by bringing data out of Salesforce and into your workflows 🌎 How to pull in publicly available data to make your sales data more useful 🔮What the future of sales tools might look like Thanks to our episode sponsor, Momentum. Momentum is a no code deal collaboration platform to automate sales workflows. With pre-assembled recipes that seamlessly operationalize sales motions, revenue teams close deals faster, with better accountability and collaboration along the way. Check them out at https://momentum.io or on Product Hunt.
Transcribed - Published: 10 November 2021
🛤 Career tracks in sales vs engineering. 🏁 The importance of staying in the trenches to be a sales leader. 💲 Setting and managing the sales team's quota. 💸 How to manage + raise quotas as a team grows. 😰 How to tell if your sales leader is mismanaging the team.
Transcribed - Published: 26 October 2021
What to do when you aren't making the sales. ❓ The first question to ask when debugging the process. 🎎 How to figure out the right buyer persona for your product. 🪓 How to tell you should fire your sales leader. 🔬 The importance of being hands-on when sales isn't working.
Transcribed - Published: 28 September 2021
Send us a Text Message.What rookie salespeople get wrong - and how to avoid them.Key mindset shifts for new salespeople - and how to know you're making themKey rites of passageHow new salespeople throw away leads too quicklyHow to get feedback and support as a founderResources and linksEpisode on the price Episode on the first sales hireEpisode on sales mythsPeter's article on how the best salespeople are technologists The Authentic Sales episode covers the striplining conceptEpisod...
Transcribed - Published: 8 September 2021
What rookie salespeople get wrong - and how to avoid them.Key mindset shifts for new salespeople - and how to know you're making themKey rites of passageHow new salespeople throw away leads too quicklyHow to get feedback and support as a founder Resources and linksEpisode on the price Episode on the first sales hireEpisode on sales mythsPeter's article on how the best salespeople are technologists The Authentic Sales episode covers the striplining conceptEpisode on It Takes a Village
Transcribed - Published: 8 September 2021
How to write emails that get results - and when to switch to other channels. - How do you know when an email you're writing is too long - How Peter uses the "phone test" to tell if his email is going to get a response - When - and how - to switch to text messages, phone or Slack (and how to handle it gracefully when your outreach is rejected) - Why response speed is an underrated asset in sales - How to frame powerful questions that get responses - The one type of conversation you never want to have over email - and what to do instead
Transcribed - Published: 24 August 2021
Send us a Text Message.Facts and myths about salespeople What really motivates salespeople (it's not just the number!)What shapes customer perceptions of sales (it's not the average sales person)Peter confesses that as a professional sales leader, he doesn't know how to play golf (and why golf isn't an essential sales skill)Peter explains what's replaced the importance of the rolodex in modern salesHow Peter flips the tactics of normal salespeople to break through and win deals against t...
Transcribed - Published: 30 July 2021
Facts and myths about salespeople What really motivates salespeople (it's not just the number!)What shapes customer perceptions of sales (it's not the average sales person)Peter confesses that as a professional sales leader, he doesn't know how to play golf (and why golf isn't an essential sales skill)Peter explains what's replaced the importance of the rolodex in modern salesHow Peter flips the tactics of normal salespeople to break through and win deals against traditional sales processesOne thing Peter says is 100% true of salespeople (hint - it involves a number!)Resources and linksEpisode on Building Client Relationships Episode on sales as a team sport - It Takes a Village Episode on Call Leadership Alec Baldwin clip from Glengarry Glen Ross Ben Affleck clip from Boiler RoomThe Market for LemonsBANT (Budget, Authority, Need, Timeline)
Transcribed - Published: 30 July 2021
Send us a Text Message.Signing a deal is a legally binding agreement - and legal negotiations can kill deals. Learn the ins-and-outs of navigating the landmines separating you from the prize: how to avoid complex legal negotiations in the first place When you have to negotiate, where to give - and where to hold firmThe key things to never write into a contract - and what to do insteadHow to balance the sales and legal roles during end-of-deal negotiationsResources mentioned:Call Lea...
Transcribed - Published: 23 July 2021
Signing a deal is a legally binding agreement - and legal negotiations can kill deals. Learn the ins-and-outs of navigating the landmines separating you from the prize: how to avoid complex legal negotiations in the first place When you have to negotiate, where to give - and where to hold firmThe key things to never write into a contract - and what to do insteadHow to balance the sales and legal roles during end-of-deal negotiationsResources mentioned:Call Leadership Episode Authentic Sales and sales as relationship building
Transcribed - Published: 23 July 2021
Send us a Text Message.Peter relives some end of quarter moments and discuss what it's like to experience that final inning rush. What does it feel like to manage the end of quarter close?How to prepare for the end of the quarter ... at the start of the quarterHow Peter manages the stress of both the buyer and his sales team at quarter endWhat are the typical last-minute holdups on deals...and how to unstick themAre quarters the right model for tracking sales?Learn more about Peter's boo...
Transcribed - Published: 1 July 2021
Peter relives some end of quarter moments and discuss what it's like to experience that final inning rush. What does it feel like to manage the end of quarter close?How to prepare for the end of the quarter ... at the start of the quarterHow Peter manages the stress of both the buyer and his sales team at quarter endWhat are the typical last-minute holdups on deals...and how to unstick themAre quarters the right model for tracking sales?
Transcribed - Published: 1 July 2021
Send us a Text Message.Learn to catalyze revenue growth through your early customer community. How your first customers differ from later customersThe formula for finding and winning those customers (and avoiding the wrong first customers)The formula for creating systems to turn your first customers into referral enginesThe incentives that drive individual buyers to choose innovative productsLearn more about Peter's bootcamp Sales Sprint and his founder-led sales community, Zero to Hero!
Transcribed - Published: 17 June 2021
Learn to catalyze revenue growth through your early customer community. How your first customers differ from later customersThe formula for finding and winning those customers (and avoiding the wrong first customers)The formula for creating systems to turn your first customers into referral enginesThe incentives that drive individual buyers to choose innovative products
Transcribed - Published: 17 June 2021
Peter shares his experiences adapting to COVID, and How COVID upended and accelerated the traditional sales processThe new profile of the ideal salespersonWhat happens when things return to normal, what's changed for good, and what opportunities are opening upLet us know - how have you seen sales change and where do you see it going post-COVID?
Transcribed - Published: 27 May 2021
Send us a Text Message.Peter shares his experiences adapting to COVID, and How COVID upended and accelerated the traditional sales processThe new profile of the ideal salespersonWhat happens when things return to normal, what's changed for good, and what opportunities are opening upLet us know - how have you seen sales change and where do you see it going post-COVID?Learn more about Peter's bootcamp Sales Sprint and his founder-led sales community, Zero to Hero!
Transcribed - Published: 27 May 2021
How Peter got his start in salesThe two key ingredients to advancing to sales leadershipHow Peter thinks about finding the right companyOvercoming stereotypes and how Peter flipped the script to turn perceived weaknesses into strengths
Transcribed - Published: 29 April 2021
Send us a Text Message. How Peter got his start in salesThe two key ingredients to advancing to sales leadershipHow Peter thinks about finding the right companyOvercoming stereotypes and how Peter flipped the script to turn perceived weaknesses into strengthsLearn more about Peter's bootcamp Sales Sprint and his founder-led sales community, Zero to Hero!
Transcribed - Published: 29 April 2021
How to pick and set up your first CRM tool.What CRM does Peter recommend?How to quickly set up your CRM so you can get back to sellingCommon pitfalls setting up a CRMBeyond CRMs - what other tools do you need?As a bonus - what will the next wave of successful sales tools look like?
Transcribed - Published: 19 April 2021
How engineering and product contribute to closing dealsHow NBCUniversal took a leap of faith on the Dropbox's team and visionHow a team-oriented approach build trust when selling a roadmap and visionWhen to pull in the CEO...and a story of Peter pulling in his CEO at just the wrong timeSales as the eyes and ears of the organizationThe pitfalls of a team based approach when not everyone's on the same page
Transcribed - Published: 15 March 2021
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